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3.6.7 Hanging Often, Progressively Gets Worse

Posted

Since the update to 3.6.7 my Firefox has been hanging randomly, and even popping the windows warning "this window is not responding" sometimes. This happens no matter how many times I've completely exited it, or restarted my computer. It also gets progressively worse the longer I leave Firefox open, to the point where doing anything in the browser is inhibited because of this "lag" that affects my entire computer. If I close Firefox and leave it closed, my computer is perfectly fine.

I can't be the only one having this problem, can I?

This happened

Every time Firefox opened

== 3.6.7 update

Since the update to 3.6.7 my Firefox has been hanging randomly, and even popping the windows warning "this window is not responding" sometimes. This happens no matter how many times I've completely exited it, or restarted my computer. It also gets progressively worse the longer I leave Firefox open, to the point where doing anything in the browser is inhibited because of this "lag" that affects my entire computer. If I close Firefox and leave it closed, my computer is perfectly fine. I can't be the only one having this problem, can I? == This happened == Every time Firefox opened == 3.6.7 update

Additional System Details

Installed Plug-ins

  • -EA Battlefield Heroes Updater
  • npdnu
  • npdnupdater2
  • RealPlayer(tm) LiveConnect-Enabled Plug-In
  • 6.0.12.709
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
  • Default Plug-in
  • Shockwave Flash 10.1 r53
  • 4.0.50524.0
  • NPWLPG
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.7) Gecko/20100713 Firefox/3.6.7 ( .NET CLR 3.5.30729; .NET4.0C)

More Information

Application Basics
Name
Firefox
Version
3.6.7
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
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Version
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ID
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FEBE
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{4BBDD651-70CF-4821-84F8-2B918CF89CA3}
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true
{1018e4d6-728f-4b20-ad56-37578a4de76b}
Greasemonkey
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Linkification
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{35106bca-6c78-48c7-ac28-56df30b51d2a}
Microsoft .NET Framework Assistant
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true
{20a82645-c095-46ed-80e3-08825760534b}
ReloadEvery
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true
{888d99e7-e8b5-46a3-851e-1ec45da1e644}
Simple Dyyno Launcher
0.9
false
NPDyyno@dyyno.com
Text-to-Image
1.4.2
true
Tiny Menu
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true
Java Console
6.0.20
true
Battlefield Heroes Updater
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true
battlefieldheroespatcher@ea.com
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0
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browser.startup.homepage
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general.useragent.extra.microsoftdotnet
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network.cookie.prefsMigrated
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network.prefetch-next
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network.protocol-handler.external.xfire
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network.protocol-handler.warn-external.dnupdate
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places.last_vacuum
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the-edmeister
  • Top 25 Contributor
  • Moderator
5406 solutions 40228 answers

Do you have that problem when running in the Firefox SafeMode? http://support.mozilla.com/en-US/kb/Safe+Mode Don't select anything right now, just use "Continue in SafeMode."

If not, see this: http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

Do you have that problem when running in the Firefox SafeMode? [http://support.mozilla.com/en-US/kb/Safe+Mode] ''Don't select anything right now, just use "Continue in SafeMode."'' If not, see this: [http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes]

Question owner

Same problem - getting worse - hanging or frozen screen every other time.

Same problem - getting worse - hanging or frozen screen every other time.

Question owner

Yes edmeister, tried with both add-ons disabled and enabled and though with the add-ons disabled it took longer to lag, it still starts to hang over time with them completely off. Even after updating to the new-er update from today 3.6.8.

Yes edmeister, tried with both add-ons disabled and enabled and though with the add-ons disabled it took longer to lag, it still starts to hang over time with them completely off. Even after updating to the new-er update from today 3.6.8.

Question owner

I've got hang/nonresponsive problems as well, first with 3.6.7 and now with 3.6.8 (I'm running 10.5.8 on a MacBook). Frustratingly, it seems to be Flash--when I disable Flash I can't make it hang, and when I disable all the other plug-ins and leave Flash working it'll hang. However, my Flash version is 10.1.53.64, which seems to be the most recent version available, so I'm at a loss as to how to resolve the conflict.

I'd be happy just to downgrade, certainly.

I've got hang/nonresponsive problems as well, first with 3.6.7 and now with 3.6.8 (I'm running 10.5.8 on a MacBook). Frustratingly, it seems to be Flash--when I disable Flash I can't make it hang, and when I disable all the other plug-ins and leave Flash working it'll hang. However, my Flash version is 10.1.53.64, which seems to be the most recent version available, so I'm at a loss as to how to resolve the conflict. I'd be happy just to downgrade, certainly.

Question owner

Same problem here. I tried upgrading to 3.6.8 to see if it helped. It hasn't. I use Gmail, so if it's something to do with whatever that uses as a base (Java or Flash, maybe?) I will HAVE to downgrade to something more stable.

I'm going to try wiping Firefox off the system, and re-installing fresh to see if that makes a difference.

Same problem here. I tried upgrading to 3.6.8 to see if it helped. It hasn't. I use Gmail, so if it's something to do with whatever that uses as a base (Java or Flash, maybe?) I will HAVE to downgrade to something more stable. I'm going to try wiping Firefox off the system, and re-installing fresh to see if that makes a difference.

Question owner

I also have this problem. Almost every time I start up Firefox 3.6.8 on my Windows 7 computer, it hangs and does not recover on its own. It doesn't even go to the crash reporter, although that could be because it's not technically a "crash." But it is getting annoying, especially since I've been loyal to Firefox since before 1.5 came out, and I'm not even close to being prepared to switch to another browser, even temporarily.

I hope there's a fix soon, because even though Safe Mode does currently work for me, I need my extensions for my day-to-day activities.

I also have this problem. Almost every time I start up Firefox 3.6.8 on my Windows 7 computer, it hangs and does not recover on its own. It doesn't even go to the crash reporter, although that could be because it's not ''technically'' a "crash." But it ''is'' getting annoying, especially since I've been loyal to Firefox since before 1.5 came out, and I'm not even close to being prepared to switch to another browser, even temporarily. I hope there's a fix soon, because even though Safe Mode does currently work for me, I need my extensions for my day-to-day activities.

Question owner

Same Alex that posted this originally. I recently cleared out my history cache, as it was saved back till January of this year, I now seem to not have the issue anymore after clearing all but June and July's history. It seems that for some reason that was that might have been the problem, so any of you that have this problem, if you have your history saved up for a long time, attempt to clear it out or something see if that just might fix the issue.

Same Alex that posted this originally. I recently cleared out my history cache, as it was saved back till January of this year, I now seem to not have the issue anymore after clearing all but June and July's history. It seems that for some reason that was that might have been the problem, so any of you that have this problem, if you have your history saved up for a long time, attempt to clear it out or something see if that just might fix the issue.

Question owner

This didn't help me... I found, though, that if I open Safe Mode first and close it, then start Firefox normally, it doesn't hang. I don't get why that works, but it does, at least for me. Hopefully this will help someone else, too.

This didn't help me... I found, though, that if I open Safe Mode first and close it, then start Firefox normally, it doesn't hang. I don't get why that works, but it does, at least for me. Hopefully this will help someone else, too.
tgi 0 solutions 1 answers

It's now 4 days, so I figured I'd report (tentative) success from removing/reinstalling Firefox.

I started by turning off all plug-ins and all add-ons. That didn't help. special

So, next, I removed Firefox, then rebooted, then reinstalled Firefox 3.6.8.

I've left all plug-ins and add-ons disabled for now.

So far, no hangs (fingers crossed)!!!

I'll post again in another few days, after I re-enable plug-ins/add-ons, and see if any of them are offenders.

FYI: Removing Firefox did NOT remove any of my bookmarks, saved passwords, or history. That's all intact (I did back up everything just in case). After the re-install, all my config info is working just the same. Yay.

It's now 4 days, so I figured I'd report (tentative) success from removing/reinstalling Firefox. I started by turning off ''all'' plug-ins and ''all'' add-ons. That didn't help. special So, next, I removed Firefox, then rebooted, then reinstalled Firefox 3.6.8. I've left all plug-ins and add-ons disabled for now. So far, no hangs (fingers crossed)!!! I'll post again in another few days, after I re-enable plug-ins/add-ons, and see if any of them are offenders. FYI: Removing Firefox did NOT remove any of my bookmarks, saved passwords, or history. That's all intact (I '''did''' back up everything just in case). After the re-install, all my config info is working just the same. Yay.
EverRoxas 0 solutions 1 answers

When I open Firefox, it works for a while. Then, after I use it for a while, it starts to lag (such as taking a moment to complete an action or maybe a video I am watching on YouTube/other sites) pauses a moment. I constantly remove cookies and cache and search/browsing history now, but to no avail. But, it seems I'm not the only one. So, what really can be done about this? Before the last Firefox upgrade, I never had this problem. Is it something I can do something about or is it just something annoying I have to put up with after using Firefox for a while? ((Note: It seems this is Version 3.6.15 I am talking about...I went to About Mozilla and that's the version that was listed.))

When I open Firefox, it works for a while. Then, after I use it for a while, it starts to lag (such as taking a moment to complete an action or maybe a video I am watching on YouTube/other sites) pauses a moment. I constantly remove cookies and cache and search/browsing history now, but to no avail. But, it seems I'm not the only one. So, what really can be done about this? Before the last Firefox upgrade, I never had this problem. Is it something I can do something about or is it just something annoying I have to put up with after using Firefox for a while? ((Note: It seems this is Version 3.6.15 I am talking about...I went to About Mozilla and that's the version that was listed.))

Modified by EverRoxas