Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes when I load a page that uses the Franklin Gothic font.

  • 3 replies
  • 0 have this problem
  • 29 views
  • آخر ردّ كتبه cor-el

more options

Hello. Firefox (and Word 2008 for that matter) has been crashing whenever it tries to load / use a front from the "Franklin Gothic" font family. I've looked around for solutions, but most just recommend removing the font; I'm trying to see how else I can fix the problem, as I need to use Franklin Gothic... a lot.

Any help is appreciated! Thanks.

Crash ID(s)

bp-8cbd3076-d50d-48ed-91b4-a7f222100529

Chosen solution

You're welcome

Read this answer in context 👍 0

All Replies (3)

more options

Do you have only one version of that font?

You can do a check for corrupted fonts and other font issues: http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html - CreativeTechs Tips: Garbled Fonts Troubleshooting Guide http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts

See also http://forums.mozillazine.org/viewtopic.php?f=38&t=1461325 - snow leopard fonts (restart the font server)

more options

found another copy of the font, and it's working now! sometimes the simplest ways escape me in the midst of troubleshooting.

thanks!

more options

Chosen Solution

You're welcome