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منتدى الدعم

Font Display Issue, H and input tags on certain sites

Posted

The font displayed in many websites is a weird webdings sort of font that is unreadable. Please see screenshot from this very site. Anyone have anyone idea?

URL of affected sites

unreasonablefaith.com, twitter.com, support.mozilla.com

The font displayed in many websites is a weird webdings sort of font that is unreadable. Please see screenshot from this very site. Anyone have anyone idea? == URL of affected sites == unreasonablefaith.com, twitter.com, support.mozilla.com

Additional System Details

Installed Plug-ins

  • -np-mswmp
  • Adobe PDF Plug-In For Firefox and Netscape "9.3.2"
  • The QuickTime Plugin allows you to view a wide variety of multimedia content in Web pages. For more information, visit the QuickTime Web site.
  • NPRuntime Script Plug-in Library for Java(TM) Deploy
  • Default Plug-in
  • Google Update
  • Shockwave Flash 10.0 r45
  • iTunes Detector Plug-in
  • 3.0.50106.0
  • Next Generation Java Plug-in 1.6.0_20 for Mozilla browsers

Application

  • User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv:1.9.2.3) Gecko/20100401 Firefox/3.6.3

More Information

Application Basics
Name
Firefox
Version
3.6.3
Profile Directory
Open Containing Folder
Installed Plugins
about:plugins
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
ColorZilla
2.0.2
true
{6AC85730-7D0F-4de0-B3FA-21142DD85326}
Firebug
1.5.3
true
firebug@software.joehewitt.com
FireShot
0.80
true
{0b457cAA-602d-484a-8fe7-c1d894a011ba}
IE Tab
1.5.20090525
false
{77b819fa-95ad-4f2c-ac7c-486b356188a9}
Java Console
6.0.16
true
Java Console
6.0.17
true
Java Console
6.0.19
true
Java Console
6.0.18
true
Java Console
6.0.20
true
Web Developer
1.1.8
true
Modified Preferences
Name
Value
accessibility.typeaheadfind.flashBar
0
browser.history_expire_days.mirror
180
browser.places.smartBookmarksVersion
2
browser.startup.homepage
tdoornbos.freshbooks.com
browser.startup.homepage_override.mstone
rv:1.9.2.3
browser.tabs.warnOnClose
false
extensions.lastAppVersion
3.6.3
network.cookie.prefsMigrated
true
print.print_printer
Epson ESC/P-R
print.printer_Epson_ESC/P-R.print_bgcolor
false
print.printer_Epson_ESC/P-R.print_bgimages
false
print.printer_Epson_ESC/P-R.print_command
print.printer_Epson_ESC/P-R.print_downloadfonts
false
print.printer_Epson_ESC/P-R.print_edge_bottom
0
print.printer_Epson_ESC/P-R.print_edge_left
0
print.printer_Epson_ESC/P-R.print_edge_right
0
print.printer_Epson_ESC/P-R.print_edge_top
0
print.printer_Epson_ESC/P-R.print_evenpages
true
print.printer_Epson_ESC/P-R.print_footercenter
print.printer_Epson_ESC/P-R.print_footerleft
&PT
print.printer_Epson_ESC/P-R.print_footerright
&D
print.printer_Epson_ESC/P-R.print_headercenter
print.printer_Epson_ESC/P-R.print_headerleft
&T
print.printer_Epson_ESC/P-R.print_headerright
&U
print.printer_Epson_ESC/P-R.print_in_color
true
print.printer_Epson_ESC/P-R.print_margin_bottom
0.5
print.printer_Epson_ESC/P-R.print_margin_left
0.5
print.printer_Epson_ESC/P-R.print_margin_right
0.5
print.printer_Epson_ESC/P-R.print_margin_top
0.5
print.printer_Epson_ESC/P-R.print_oddpages
true
print.printer_Epson_ESC/P-R.print_orientation
0
print.printer_Epson_ESC/P-R.print_pagedelay
500
print.printer_Epson_ESC/P-R.print_paper_data
1
print.printer_Epson_ESC/P-R.print_paper_height
11.00
print.printer_Epson_ESC/P-R.print_paper_size_type
0
print.printer_Epson_ESC/P-R.print_paper_size_unit
0
print.printer_Epson_ESC/P-R.print_paper_width
8.50
print.printer_Epson_ESC/P-R.print_reversed
false
print.printer_Epson_ESC/P-R.print_scaling
1.00
print.printer_Epson_ESC/P-R.print_shrink_to_fit
true
print.printer_Epson_ESC/P-R.print_to_file
false
print.printer_Epson_ESC/P-R.print_unwriteable_margin_bottom
0
print.printer_Epson_ESC/P-R.print_unwriteable_margin_left
0
print.printer_Epson_ESC/P-R.print_unwriteable_margin_right
0
print.printer_Epson_ESC/P-R.print_unwriteable_margin_top
0
print.printer_\\SERVER\Ricoh_Copier.print_bgcolor
false
print.printer_\\SERVER\Ricoh_Copier.print_bgimages
false
print.printer_\\SERVER\Ricoh_Copier.print_command
print.printer_\\SERVER\Ricoh_Copier.print_downloadfonts
false
print.printer_\\SERVER\Ricoh_Copier.print_edge_bottom
0
print.printer_\\SERVER\Ricoh_Copier.print_edge_left
0
print.printer_\\SERVER\Ricoh_Copier.print_edge_right
0
print.printer_\\SERVER\Ricoh_Copier.print_edge_top
0
print.printer_\\SERVER\Ricoh_Copier.print_evenpages
true
print.printer_\\SERVER\Ricoh_Copier.print_footercenter
print.printer_\\SERVER\Ricoh_Copier.print_footerleft
&PT
print.printer_\\SERVER\Ricoh_Copier.print_footerright
&D
print.printer_\\SERVER\Ricoh_Copier.print_headercenter
print.printer_\\SERVER\Ricoh_Copier.print_headerleft
&T
print.printer_\\SERVER\Ricoh_Copier.print_headerright
&U
print.printer_\\SERVER\Ricoh_Copier.print_in_color
true
print.printer_\\SERVER\Ricoh_Copier.print_margin_bottom
0.5
print.printer_\\SERVER\Ricoh_Copier.print_margin_left
0.5
print.printer_\\SERVER\Ricoh_Copier.print_margin_right
0.5
print.printer_\\SERVER\Ricoh_Copier.print_margin_top
0.5
print.printer_\\SERVER\Ricoh_Copier.print_oddpages
true
print.printer_\\SERVER\Ricoh_Copier.print_orientation
0
print.printer_\\SERVER\Ricoh_Copier.print_pagedelay
500
print.printer_\\SERVER\Ricoh_Copier.print_paper_data
1
print.printer_\\SERVER\Ricoh_Copier.print_paper_height
11.00
print.printer_\\SERVER\Ricoh_Copier.print_paper_size_type
0
print.printer_\\SERVER\Ricoh_Copier.print_paper_size_unit
0
print.printer_\\SERVER\Ricoh_Copier.print_paper_width
8.50
print.printer_\\SERVER\Ricoh_Copier.print_reversed
false
print.printer_\\SERVER\Ricoh_Copier.print_scaling
1.00
print.printer_\\SERVER\Ricoh_Copier.print_shrink_to_fit
true
print.printer_\\SERVER\Ricoh_Copier.print_to_file
false
print.printer_\\SERVER\Ricoh_Copier.print_unwriteable_margin_bottom
0
print.printer_\\SERVER\Ricoh_Copier.print_unwriteable_margin_left
0
print.printer_\\SERVER\Ricoh_Copier.print_unwriteable_margin_right
0
print.printer_\\SERVER\Ricoh_Copier.print_unwriteable_margin_top
0
privacy.sanitize.migrateFx3Prefs
true
privacy.sanitize.timeSpan
3
security.warn_viewing_mixed
false

cor-el
  • Top 10 Contributor
  • Moderator
17483 solutions 158000 answers

The screenshot didn't attach. Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (200 KB) and do not click Preview after you have attached the image.

It sounds like this issue: This can be caused by the Helvetica or Geneva bitmap font or another (bitmap) font that can't be displayed by Firefox in that font size. Firefox can't display that font in the specified size and displays gibberish instead. You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller.

Uninstall (remove) all variants of that not working font to make Firefox use another font or find a True type version of that font that works better.

The screenshot didn't attach. Use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed the maximum file size (200 KB) and do not click Preview after you have attached the image. It sounds like this issue: This can be caused by the Helvetica or Geneva bitmap font or another (bitmap) font that can't be displayed by Firefox in that font size. Firefox can't display that font in the specified size and displays gibberish instead. You can test that by zooming out (View > Zoom > Zoom Out, Ctrl -) to make the text smaller. Uninstall (remove) all variants of that not working font to make Firefox use another font or find a True type version of that font that works better.

Question owner

Okay, so I can use Helvetica in my various programs, but I don't see it in my font folder. Any ideas of where it could be hiding? Am I crazy or shouldn't it be in there?

By the way, thanks for the answer -- very helpful.

Okay, so I can use Helvetica in my various programs, but I don't see it in my font folder. Any ideas of where it could be hiding? Am I crazy or shouldn't it be in there? By the way, thanks for the answer -- very helpful.