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Solved المُؤرشفة

FIREFOX BROWSER FREEZES

Firefox App responsiveness
SuMo Bot replied 10 months ago
ferguson2
ferguson2

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?

I use a Mac running macOS Sequoia 15.7.2. Each time I attempt to login to https://music.amazon.com, Firefox freezes which then requires me to quit Firefox and restart. Therefore, I need to use another browser to access the site. What is the solution to this issue?
SuMo Bot
SuMo Bot
Read this answer in context

الحل المُختار

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Make sure to back-up your bookmarks before doing the refresh.

All Replies (3)

SuMo Bot
SuMo Bot

Does it happen in troubleshot mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode

ferguson2
ferguson2 صاحب السؤال

I followed all the instructions, but unfortunately, the problem was not resolved.

SuMo Bot
SuMo Bot

الحل المُختار

You can also Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings Make sure to back-up your bookmarks before doing the refresh.