Windows 10 reached EOS (end of support) on October 14, 2025. If you are on Windows 10, see this article.

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox goes directly to incorrect url

  • 6 ردود
  • 0 have this problem
  • 74 views
  • آخر ردّ كتبه Bev Henderson
  • المُؤرشفة

Using Firefox, when I enter Puritan.com in the search bar the browser takes me directly to Nestle.com (a foreign website). This does not occur when using the Chrome or Edge browsers.

Using Firefox, when I enter Puritan.com in the search bar the browser takes me directly to Nestle.com (a foreign website). This does not occur when using the Chrome or Edge browsers.

All Replies (6)

My Firefox goes to the site without issue when opening the link in new tab.

Unfortunately, in a new tab my Firefox browser still goes to the wrong site. The same issue happens on two different laptops. This is really a mystery since there is no issue using Chrome or Edge.

What about the full URL https://www.puritan.com/

Using the full URL doesn't make any difference!

When you say it loads a foreign page, what language does it seem to be in? The translate button in the address bar -- if it appears -- may list the detected language.

Are you using a VPN that connects you through a server in a different country?

JSCHER, there are three different languages displayed, none of which I recognize. The translator doesn't work. No, I'm not using a VPN. Nestle is supposedly the parent company of Puritan Pride. But in reviewing the Nestle.com website, there is no reference to Puritan products. Puritan Tech Support is going to get back to me within 48 hours. We'll see!