ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

PDFs not displaying correctly

  • 2 (ردّان اثنان)
  • 5 have this problem
  • 132 views
  • آخر ردّ كتبه Disciple153

more options

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.

Whenever I open up PDFs within the Firefox browser, they have a black background and the text and images do not appear. I can copy the text and images out of the pdf and into a word document and it works out fine. Also opening it up on other applications works out fine. Attached is what happens when I open up a known working pdf in Firefox. The browser version is the current version, 135.0.
Attached screenshots

الحل المُختار

All Replies (2)

more options

الحل المُختار

Thanks for the screenshot. Wish more users did the same... It works for me. see screenshot https://www.irs.gov/pub/irs-pdf/p6045sp.pdf

Did you try with Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-4troubleshoot-modesf5safe-modesf

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Helpful?

more options

I am also having this problem. In addition to PDFs, I have noticed Firefox is not displaying Google Docs, Google Sheets, and certain buttons on the website dominion.games. I solved this last week be reinstalling Firefox, but the problem just started happening again today.

I'm running version 136.0

Helpful?

اطرح سؤالا

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.