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failed payment

James replied
alchilla44

I was recently notified of a failed payment for my Mozilla VPN. I entered a new credit card number, but there still appears to be a problem. Can you please help?

I was recently notified of a failed payment for my Mozilla VPN. I entered a new credit card number, but there still appears to be a problem. Can you please help?

All Replies (1)

https://support.mozilla.org/en-US/kb/how-do-i-update-my-payment-information-mozilla-vpn

If you need further help then use this https://support.mozilla.org/en-US/questions/new/firefox-private-network-vpn/form to submit a ticket with Mozilla agents.

This section you posted in is for support of (desktop) Firefox web browser.