ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Display issues when streaming

  • 6 ردود
  • 0 have this problem
  • 12 views
  • آخر ردّ كتبه TyDraniu

more options

Hey there

When streaming on Firefox or using Zoom the video image pixalates in a mostly green tone. I have attached a pic. It doesnt seem to happen in other browsers.

Ideas?

Hey there When streaming on Firefox or using Zoom the video image pixalates in a mostly green tone. I have attached a pic. It doesnt seem to happen in other browsers. Ideas?
Attached screenshots

All Replies (6)

more options

Try to enter about:config in the address bar and flip the value of media.ffvpx-hw.enabled, then reload the tab.

more options

Thanks.

I am a novice when it comes to these things. The closest items in the list I found are:

media.prefer-non-ffvpx media.rdd-ffvpx.enabled media.utility-ffvpx.enabled

Am I in the right place and what do I do with this?

Modified by simon207

more options

OK, as you don't have it, this is a different issue.

more options

TyDraniu said

OK, as you don't have it, this is a different issue.

Hmmm. Any Ideas then?

more options

I just ran a troubleshooter which says my pc doesnt have HEVC Codec.

Could that be it?

more options

That's possible. We're using Windows HEVC codec that you can download from Microsoft Store for free.

Enter about:support in the address bar and check in Media section if it's available.