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a second browsing tab crashes

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If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab.

If I open a second tab on the screen it says the connection has crashed and keeps doing it if you try again. If you reset it resets Firefox including the other tab.

All Replies (3)

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash.

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted (and Unsubmitted, if any) Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx115aboutcrashes

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

Helpful?

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There are no crash reports. I does not happen every time and is quite random but very annoying when it does

Helpful?

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That is odd!

Is the problematic second tab for the same site as the first tab? Or is it a specific different site, or random different sites?

Is the problematic second tab launched from the first tab (for example, using right-click > Open Link in New Tab, or because the page direct a link to a new tab), or is it opened independently?

Helpful?

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