Latency issue
Hi team,
Since March 18th, 2024, users have encountered latency issues when attempting to log in to ee.co.uk/shop, adversely affecting our company, Torry Harris Integration Solutions, and leading to significant revenue losses. While the issue persists, it's notable that users are experiencing smooth login operations on browsers like Chrome and Edge, suggesting a potential browser-specific compatibility or optimization problem. Immediate investigation into this disparity, along with addressing server overload, network congestion, or database performance issues, is critical to restoring seamless functionality across all browsers and mitigating revenue impact effectively.
Thanks Regards, Gaurav Kumar Torry Harris Integration Solutions.