This thread was archived. Please ask a new question if you need help.
Firefox won't let me connect to my Xfinity email.
I'm getting this message:
Secure Connection Failed
An error occurred during a connection to oauth.xfinity.com. PR_CONNECT_RESET_ERROR
Error code: PR_CONNECT_RESET_ERROR
The page you are trying to view cannot be shown because the authenticity of the received data could not be verified. Please contact the website owners to inform them of this problem.
when I try to connect to my Xfinity email. Can't imagine what happened to the authenticity.
All Replies (2)
Hi Mary Kay, I don't have an Xfinity account, so I don't know how that server -- oauth.xfinity.com -- comes into play. Are you able to load the login page or the new email address?
Another user mentioned that it doesn't work in regular windows but did work in a private window. To test in a private window, you can either right-click on one of those links and choose Open in New Private Window or start with a new private window by pressing Ctrl+Shift+P and then test from there.
(Note: please reply here at https://support.mozilla.org/questions/1417910 and not by email, assuming you are checking your email using Microsoft Edge or another option right now.)