Recent answers to Firefox crashes repeatedly on startup, even using safe mode fails 9 times in 10. Multiple crash reports submitted.https://support.mozilla.org/ar/questions/13991322022-12-09T23:14:56-08:00Ok I have found the cause. Its because I have Explorer patcher installed. This dll ExplorerPatcher.2022-12-09T23:14:56-08:00mike.glover_1https://support.mozilla.org/ar/questions/1399132#answer-1553148<p>Ok I have found the cause. Its because I have Explorer patcher installed. This dll ExplorerPatcher.amd64.dll is mentioned in the crash data. I've uninstalled the program and Firefox is again stable.
</p><p>Since I really like Explorer Patcher if somebody could tell me when the issue is fixed I would appreciate it.
</p><p>Cheers
Mike
</p>Lost previous list on edit of previous list with a report from today. Repeat
bp-60a34b32-baf6-4dbd-92022-12-09T22:50:48-08:00mike.glover_1https://support.mozilla.org/ar/questions/1399132#answer-1553145<p>Lost previous list on edit of previous list with a report from today. Repeat
</p><p>bp-60a34b32-baf6-4dbd-9f80-98b480221209
bp-3194c1f3-e600-4da9-85a5-a8ca80221209
bp-d4b5ac74-fb2f-48c1-bc5c-79de40221209
bp-d9b12e7e-6ee4-4c57-af39-4b6a50221209
bp-ccfc13ae-edc0-49eb-a888-33b860221209
bp-6039a582-b3c2-4f1f-9249-31d110221210
</p>Hi,
I don't know if this helps but looking through windows system log there seems to be a lot of
LS2022-12-09T02:53:14-08:00mike.glover_1https://support.mozilla.org/ar/questions/1399132#answer-1553037<p>Hi,
</p><p>I don't know if this helps but looking through windows system log there seems to be a lot of
</p><p>LSA package is not signed as expected. This can cause unexpected behaviour with Credential Guard.
</p><p>PackageName: kerberos
</p><p>related warnings on startup.
</p><p>This appears to be a microsoft bug from last update. I'm trying to find a workaround to see if it affects Firefox in any way.
</p>bp-60a34b32-baf6-4dbd-9f80-98b480221209
bp-3194c1f3-e600-4da9-85a5-a8ca80221209
bp-d4b5ac74-fb2f-48c2022-12-08T21:43:37-08:00mike.glover_1https://support.mozilla.org/ar/questions/1399132#answer-1552979<p>bp-60a34b32-baf6-4dbd-9f80-98b480221209
bp-3194c1f3-e600-4da9-85a5-a8ca80221209
bp-d4b5ac74-fb2f-48c1-bc5c-79de40221209
bp-d9b12e7e-6ee4-4c57-af39-4b6a50221209
bp-ccfc13ae-edc0-49eb-a888-33b860221209
bp-6039a582-b3c2-4f1f-9249-31d110221210
</p><p><br>
I forgot to back up the crashes from the previous week when I deleted and reinstalled so I cannot give you the original crash reports.
</p>We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the fol2022-12-08T21:18:47-08:00plwthttps://support.mozilla.org/ar/questions/1399132#answer-1552972<p>We're sorry to hear that your Firefox seems to be crashing when you open it. Please perform the following steps to give us a crash report ID that helps us find out more about the cause of the crash.
</p>
<ol><li>On the keyboard, press [Windows] The image "Windows key" does not exist. + [R]. This should bring up a Run window that contains a text field.
</li><li>In that text field, type <strong>%APPDATA%</strong> and press Enter. An explorer window should open.
</li><li>From that explorer window, double-click on the <em>Mozilla</em> folder, then double-click on <em>Firefox</em> and then on <em>Crash reports</em>. Double-click on <em>submitted</em>.
</li><li>Now, you should see a list of files that contain reports. Go to <em>View</em> &gt; <em>Arrange Icons by</em> &gt; <em>Modified</em> to get the most recent files at the top of the window.
</li><li>Open the most recent 5 files with a text editor and copy the IDs.
</li><li>Paste each ID with <strong>bp-</strong> into the reply window on the forums.
</li></ol>
<p>Thanks in advance!
</p><p>You can find more information and troubleshooting steps in the <a href="/en-US/kb/troubleshoot-firefox-crashes-closing-or-quitting" rel="nofollow">Troubleshoot Firefox crashes (closing or quitting unexpectedly)</a> article.
</p>