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Deleted secondary email cannot be reused for a new account; Mozilla still remembers

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Raekye
Raekye
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Hi, here is my situation.

1. I made a firefox account with a (primary) email, e.g. email1@example.com. 2. I followed the instructions here https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts to change my primary email. So now I have - primary: email2@example.com, secondary: email1@example.com 3. I delete my secondary email (email1@example.com)

I want to make a new firefox account with email1@example.com. But when I enter it https://accounts.firefox.com/ firefox wants me to log on. (And if I put in the password to the account it was originally tied to, it says to log in with the primary email.)

The behaviour I expect, especially for firefox which advertises itself on (among other things) privacy, is that if I "delete" something from my account, it is actually gone. But clearly, firefox is still keeping track of email1@example.com

There are other users who tried this in the past but not given a solution: - https://support.mozilla.org/en-US/questions/1393844 - says to disable sync. I signed out of all devices - did not change anything. - https://support.mozilla.org/en-US/questions/1356551 - no responses - https://support.mozilla.org/en-US/questions/1344201 - says to delete firefox profile. email1@example.com still being remembered by firefox (not that I really expected deleting a local profile to affect firefox's servers). - https://support.mozilla.org/en-US/questions/1365073 - suggests deleting the firefox account completely. However, as the original poster of that question mentions, that would risk locking out both email1@example.com and email2@example.com , at least unless a firefox developer confirms that it would actually delete the data. - https://support.mozilla.org/en-US/questions/1329144 - mentions that from a GitHub discussion, "a primary email that has been replaced with a new email is Not released for re-use"

I could not find that GitHub discussion mentioned, but assuming it is true, I'm wondering if there's a way/where I can make a request to the corresponding developers to implement truly deleting user data (when requested by the user)?

Thank you!

Hi, here is my situation. 1. I made a firefox account with a (primary) email, e.g. email1@example.com. 2. I followed the instructions here https://support.mozilla.org/en-US/kb/change-primary-email-address-firefox-accounts to change my primary email. So now I have - primary: email2@example.com, secondary: email1@example.com 3. I delete my secondary email (email1@example.com) I want to make a new firefox account with email1@example.com. But when I enter it https://accounts.firefox.com/ firefox wants me to log on. (And if I put in the password to the account it was originally tied to, it says to log in with the primary email.) The behaviour I expect, especially for firefox which advertises itself on (among other things) privacy, is that if I "delete" something from my account, it is actually gone. But clearly, firefox is still keeping track of email1@example.com There are other users who tried this in the past but not given a solution: - https://support.mozilla.org/en-US/questions/1393844 - says to disable sync. I signed out of all devices - did not change anything. - https://support.mozilla.org/en-US/questions/1356551 - no responses - https://support.mozilla.org/en-US/questions/1344201 - says to delete firefox profile. email1@example.com still being remembered by firefox (not that I really expected deleting a local profile to affect firefox's servers). - https://support.mozilla.org/en-US/questions/1365073 - suggests deleting the firefox account completely. However, as the original poster of that question mentions, that would risk locking out both email1@example.com and email2@example.com , at least unless a firefox developer confirms that it would actually delete the data. - https://support.mozilla.org/en-US/questions/1329144 - mentions that from a GitHub discussion, "a primary email that has been replaced with a new email is Not released for re-use" I could not find that GitHub discussion mentioned, but assuming it is true, I'm wondering if there's a way/where I can make a request to the corresponding developers to implement truly deleting user data (when requested by the user)? Thank you!