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Google search engine not showing up in settings?

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Just installed Firefox my laptop, but when I try to change my search engine to google I only have Bing and DuckDuckGo as my options. No other search engines appear.

Just installed Firefox my laptop, but when I try to change my search engine to google I only have Bing and DuckDuckGo as my options. No other search engines appear.
Attached screenshots

All Replies (12)

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You might want to set Google as a homepage if you want direct search when you first open the Browser.

https://support.mozilla.org/en-US/kb/how-to-set-the-home-page

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See:

If clearing the "Restore Default Search Engines" on the "Settings -> Search" page doesn't work, try to rename/remove search.json.mozlz4 in the Firefox profile folder with Firefox closed to rebuild the search engines registry.

You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory).

Firefox will rebuild search.json.mozlz4 from the built-in search engines.

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cor-el said

See: If clearing the "Restore Default Search Engines" on the "Settings -> Search" page doesn't work, try to rename/remove search.json.mozlz4 in the Firefox profile folder with Firefox closed to rebuild the search engines registry. You can use the button on the "Help -> More Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page (Root directory). Firefox will rebuild search.json.mozlz4 from the built-in search engines.

I tried deleting the search.json.mozlz4 file but I still only have Bing and DDG as my available search engines. Clicking "Restore Default Search Engines"doesn't do anything either.

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If you want to add Google, one way is to visit the Mycroft Project (remove the blank space in the link below).

https://mycroftproject. com/search-engines.html

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That's very strange because Google is the default search engine. Also, with a fresh search.json.mozlz4 file, the "Restore Default Search Engines" is grayed out because you already have all the defaults. Puzzling. Suspicious.

Could you check whether your Firefox has any search-related policies operating? Type or paste about:policies in the address bar and press Enter to load that internal page. Normally, the Active panel just says

The Enterprise Policies service is inactive.

Does yours list anything else?

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jscher2000 - Support Volunteer said

That's very strange because Google is the default search engine. Also, with a fresh search.json.mozlz4 file, the "Restore Default Search Engines" is grayed out because you already have all the defaults. Puzzling. Suspicious. Could you check whether your Firefox has any search-related policies operating? Type or paste about:policies in the address bar and press Enter to load that internal page. Normally, the Active panel just says The Enterprise Policies service is inactive. Does yours list anything else?

I assume you're talking about this page? It just shows this line. Not sure if it's what you'[re talking about?

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Thank you for checking that. Policies also can add/remove search engines, so I wanted to see whether that was the explanation. But instead, there's no obvious explanation.

In case the program files somehow got corrupted, could you reinstall Firefox using a full (offline) installer. This article has a link to the download page: Custom installation of Firefox on Windows.

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What security software do you have?

Seeing the "Your browser is being managed by your organization" notification at the top of the Settings page is in most cases caused by security software that uses GPO policy rules to inject their root certificate in Firefox to be able to intercept and monitor your internet traffic.

Note that you can click the "Your browser is being managed by your organization" notification or open the about:policies page to see if policies are active and if errors are reported.


Can you post your troubleshooting information ?

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cor-el said

What security software do you have? Seeing the "Your browser is being managed by your organization" notification at the top of the Settings page is in most cases caused by security software that uses GPO policy rules to inject their root certificate in Firefox to be able to intercept and monitor your internet traffic. Note that you can click the "Your browser is being managed by your organization" notification or open the about:policies page to see if policies are active and if errors are reported.

Can you post your troubleshooting information ?


Application Basics


Name: Firefox Version: 105.0 Build ID: 20220915150737 Distribution ID: Update Channel: release User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0 OS: Windows_NT 10.0 19044 Launcher Process: Enabled Multiprocess Windows: 1/1 Fission Windows: 1/1 Enabled by default Remote Processes: 11 Enterprise Policies: Active Google Location Service Key: Found Google Safebrowsing Key: Found Mozilla Location Service Key: Found Safe Mode: false Memory Size (RAM): 15.9 GB Disk Space Available: 3.4 GB

Crash Reports for the Last 3 Days


Firefox Features


Name: Firefox Screenshots Version: 39.0.1 ID: screenshots@mozilla.org

Name: Form Autofill Version: 1.0.1 ID: formautofill@mozilla.org

Name: Picture-In-Picture Version: 1.0.0 ID: pictureinpicture@mozilla.org

Name: Web Compatibility Interventions Version: 105.2.0 ID: webcompat@mozilla.org

Name: WebCompat Reporter Version: 1.5.0 ID: webcompat-reporter@mozilla.org

Remote Features


Remote Processes


Type: Privileged About Count: 1

Type: Extension Count: 1

Type: Isolated Web Content Count: 4

Type: Preallocated Count: 3

Type: GPU Count: 1

Type: Socket Count: 1

Add-ons


Name: Adblock Plus - free ad blocker Type: extension Version: 3.14.2 Enabled: true ID: {d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}

Name: Add-ons Search Detection Type: extension Version: 2.0.0 Enabled: true ID: addons-search-detection@mozilla.com

Name: Amazon.com Type: extension Version: 1.3 Enabled: true ID: amazondotcom@search.mozilla.org

Name: Bing Type: extension Version: 1.3 Enabled: true ID: bing@search.mozilla.org

Name: DuckDuckGo Type: extension Version: 1.1 Enabled: true ID: ddg@search.mozilla.org

Name: eBay Type: extension Version: 1.3 Enabled: true ID: ebay@search.mozilla.org

Name: Google Type: extension Version: 1.2 Enabled: true ID: google@search.mozilla.org

Name: Wikipedia (en) Type: extension Version: 1.1 Enabled: true ID: wikipedia@search.mozilla.org

Security Software


Type: AVG Antivirus

Type:

Type: Windows Firewall

Graphics


Features Compositing: WebRender Asynchronous Pan/Zoom: wheel input enabled; scrollbar drag enabled; keyboard enabled; autoscroll enabled; smooth pinch-zoom enabled WebGL 1 Driver WSI Info: EGL_VENDOR: Google Inc. 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(Intel) EGL_VERSION: 1.5 (ANGLE 2.1.15727 git hash: 23851a53779d) EGL_EXTENSIONS: EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource

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jscher2000 - Support Volunteer said

Thank you for checking that. Policies also can add/remove search engines, so I wanted to see whether that was the explanation. But instead, there's no obvious explanation. In case the program files somehow got corrupted, could you reinstall Firefox using a full (offline) installer. This article has a link to the download page: Custom installation of Firefox on Windows.

I've reinstalled it using the offline installer, it doesn't seem to have changed anything. Still don't have any other search engine options.

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You can create a new profile as a quick test to see if your current profile is causing the problem.

See "Creating a profile":

If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.

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While I think it should be difficult for external software to modify the search.json.mozlz4 file, because of the compression, there is an add-on that can do it, so it's probably possible for other software to do it if they want to.

To see what is actually in the file, you need to decompress it. I have a tool to decompress the file and generate a basic list of its contents, if you want to try it:

https://www.jeffersonscher.com/ffu/searchjson.html

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