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ARKSCAN PRINTER

  • 2 (ردّان اثنان)
  • 0 have this problem
  • 9 views
  • آخر ردّ كتبه ashley22

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Good Afternoon,

Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it always has. I re downloaded the driver, checked my setting from my label shipping site (etsy) and all is the same. My co-workers is still working, (she does not do automatic updates). After reaching out to technical support from Arkscan it is a widespread problem after your latest update to firefox. I was suggested to use a different browser such as Chrome or Edge. Will you be addressing this issue ASAP or should I use another browser from here on out?

Thank you,

Ashley Pratt [removed email from public]

Good Afternoon, Yesterday I went to use my Arkscan Label printer as I always have for years and it distorts the image very largely as appose to fitting 4 x 6 as it always has. I re downloaded the driver, checked my setting from my label shipping site (etsy) and all is the same. My co-workers is still working, (she does not do automatic updates). After reaching out to technical support from Arkscan it is a widespread problem after your latest update to firefox. I was suggested to use a different browser such as Chrome or Edge. Will you be addressing this issue ASAP or should I use another browser from here on out? Thank you, Ashley Pratt [removed email from public]

Modified by James

All Replies (2)

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Arkscan said what? Was there a article saying what the problem was if they are saying as such.

Helpful?

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No article, I reached out to tech support through Arkscan, they are getting multiple users with this issue since the last update. Meanwhile, I downloaded Chrome, problem resolved, prints correctly.

Helpful?

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