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Blank pdfs

  • 6 ردود
  • 1 has this problem
  • 3 views
  • آخر ردّ كتبه jesse20

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For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04).

I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

For some reason, whenever I load a pdf from within Firefox, I get a new tab with the regular toolbar displayed on top of pdf files, but the document itself is completely blank (see attached screenshot). This issue just started today and I assume it was a result of an update, since I don't recall making any changes to my settings (I'm using Firefox 101.0.1 on Ubuntu 20.04). I've tried opening multiple files from a variety of sites with the same result. All of them open fine using my system's pdf viewer, as well as from within Chromium. I've tried disabling my plugins, putting Firefox into safe mode and resetting all the handlers, to no avail. Any help would be much appreciated.

الحل المُختار

PDF documents magically started loading properly this morning, though I'm not sure what changed (there was a power outage overnight, so the reboot may have helped solve it). Thank you very much for your help with this. I really appreciate it.

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All Replies (6)

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Screenshot is not there. We've been having issues with uploading screenshot for too long.

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Just to test, what do you get from this site? https://www.irs.gov/downloads/irs-pdf It works for me. see screenshot Try downloading Firefox from Mozilla, run it from the folder and see if you have the same issue. https://www.mozilla.org/en-US/firefox/all/#product-desktop-release

Operating System: openSUSE Tumbleweed 20220619 KDE Plasma Version: 5.25.0 KDE Frameworks Version: 5.95.0 Qt Version: 5.15.2 Kernel Version: 5.18.4-1-default (64-bit) Graphics Platform: X11 Processors: 4 × Intel® Core™ i7-4810MQ CPU @ 2.80GHz Memory: 31.0 GiB of RAM Graphics Processor: Quadro K3100M/PCIe/SSE2 Manufacturer: Hewlett-Packard Product Name: HP ZBook 17 G2 System Version: A3009DD10303

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I get the same result using the pdfs from that site. Here's a screenshot: https://postimg.cc/nX3ChyMH

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Okay... how about Firefox from Mozilla?

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It also works for me with my distro version of Firefox. see screenshot

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الحل المُختار

PDF documents magically started loading properly this morning, though I'm not sure what changed (there was a power outage overnight, so the reboot may have helped solve it). Thank you very much for your help with this. I really appreciate it.

Helpful?

اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.