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My up-to-date Firefox has broken something causing FF to crash. Need to use older version. Please stop update notices.

  • 2 (ردّان اثنان)
  • 1 has this problem
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  • آخر ردّ كتبه Paul

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Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll stick with older version (9) until I decide to get new computer. Firefox is my preference, but if I update, it's likely to break again. Please tell me how to stop all update notices. It is maddening. Or, if you can do it, please do. I don't want to use the others. It has crashed twice, just FF, in the last few days. A system restore saved me, but I updated and lost it. Can you help this not wealthy person? I thank you for your fine product, and your help.

Just paid $150.00 for a remote session from my computer store. Advice is: My older computer (2004)and it's graphic capabilities aren't compatible with newest FF. So I'll stick with older version (9) until I decide to get new computer. Firefox is my preference, but if I update, it's likely to break again. Please tell me how to stop all update notices. It is maddening. Or, if you can do it, please do. I don't want to use the others. It has crashed twice, just FF, in the last few days. A system restore saved me, but I updated and lost it. Can you help this not wealthy person? I thank you for your fine product, and your help.

الحل المُختار

For $150 you could've bought a used computer from 2014, to almost building a brand new low end one... Regardless. It's very unsafe to run such outdated hardware/software if you're actually browsing the web.

if you go to about:config in the url bar you can change time between checking for updates with these two policies

   app.update.interval => default of 43200 seconds is 12 hours
   app.update.download.backgroundInterval 

You can also try changing app.update.channel to "default" [which should disable checking for updates]

The other method is setting a policy json

https://github.com/mozilla/policy-templates/blob/master/README.md
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الحل المُختار

For $150 you could've bought a used computer from 2014, to almost building a brand new low end one... Regardless. It's very unsafe to run such outdated hardware/software if you're actually browsing the web.

if you go to about:config in the url bar you can change time between checking for updates with these two policies

   app.update.interval => default of 43200 seconds is 12 hours
   app.update.download.backgroundInterval 

You can also try changing app.update.channel to "default" [which should disable checking for updates]

The other method is setting a policy json

https://github.com/mozilla/policy-templates/blob/master/README.md

Modified by Chaython

Helpful?

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We're sorry to hear that Firefox is crashing. In order to assist you better, please follow the steps below to provide us crash IDs to help us learn more about your crash (please use the latest version of Firefox to generate these reports).

The crash report is several pages of data. We need the report numbers to see the whole report.

  1. Enter about:crashes in the Firefox address bar and press Enter. A list of Submitted/Unsubmitted Crash Reports will appear, similar to the one shown below.
  2. Copy the 5 most recent Submitted Report IDs that start with bp- and then go back to your forum question and paste those IDs into the "Post a Reply" box.

Note: If a recent Report ID does not start with bp- click on it to submit the report.

(Please don't take a screenshot of your crashes, just copy and paste the IDs. The below image is just an example of what your Firefox screen should look like.)

Fx64Beta-aboutcrashes-unsubmitted

Thank you for your help!

More information and further troubleshooting steps can be found in the Troubleshoot Firefox crashes (closing or quitting unexpectedly) article.

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