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FireFox refresh

  • 1 (رد واحد)
  • 1 has this problem
  • 12 views
  • آخر ردّ كتبه FredMcD

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Firefox stopped working on me recently, so I had to close it through Task Manager and then reload all my tabs.

However, istead of Firefox doing this it 'refreshed', now all my tabs are gone, and worse still all my saved passwords.

I rely on Firefox remembering these passwords as I can't, how do I get them back? My life is toast without them.

Please help, I need to talk to someone on how to get them back.

Firefox stopped working on me recently, so I had to close it through Task Manager and then reload all my tabs. However, istead of Firefox doing this it 'refreshed', now all my tabs are gone, and worse still all my saved passwords. I rely on Firefox remembering these passwords as I can't, how do I get them back? My life is toast without them. Please help, I need to talk to someone on how to get them back.

All Replies (1)

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Sometimes when the browser thinks there is a problem with the profile, it will create a new one.


Look on your desktop. Do you see a folder called; Old Firefox? Look inside. Look for the folder with the latest creation date.

https://support.mozilla.org/en-US/kb/recovering-important-data-from-an-old-profile

https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles

https://support.mozilla.org/en-US/kb/how-run-firefox-when-profile-missing-inaccessible


https://support.mozilla.org/en-US/kb/recover-user-data-missing-after-firefox-update