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some black screem pop up

  • 8 ردود
  • 1 has this problem
  • 34 views
  • آخر ردّ كتبه FredMcD

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It's my fast day in Firefox browser but I am little bit unsatisfied as sometime a small black screen pop up by which I cannot interact with the product properly. I have share one screenshot of a YouTube video, you can clearly see that two small black box is there in the video. You may check the video here- https://www.youtube.com/watch?v=T9A_KkNyxh8. I really become very angry when it happen, for that I cannot even sign in into my google account properly.

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Is this with all websites/pages, some, a few?

Start Firefox using Troubleshoot(Safe) Mode {web link}

A small dialog should appear. Click Start In Troubleshoot(Safe) Mode (not Refresh). Is the problem still there?

Helpful?

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Nope, nothing happen, still the problem is there. For now I know it is happening in YouTube and while signing in in my google account.

Helpful?

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Do this for Google and YouTube.


Delete browsing, search and download history on Firefox {web link}

Remove a single website from your history {web link}

Open the History Manager <Control> (Mac=<Command>) <Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any site settings And Passwords.

Helpful?

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Could this possibly be Closed Captions (CC button) or an ad that is blocked someway ?

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still nothing happen

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Did you close and restart Firefox after disabling hardware acceleration in Firefox as that is mandatory ?

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what do you mean disabling hardware acceleration in Firefox ???????

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Start Firefox in Safe Mode {web link} While you are in safe mode;

Disable Hardware Acceleration {web link}

Restart Firefox. Are there any problems?

Helpful?

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