On Aug 14th 11 PM ET/Aug 15th 03:00 UTC, due to scheduled Firefox Account server maintenance, users may not be able to sign in or create a new subscription. This is expected to last approximately 30 minutes. Status updates can be found at https://status.vpn.mozilla.org or https://status.relay.firefox.com.

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Sign In Not Accepting Password

  • 4 ردود
  • 1 has this problem
  • 9 views
  • آخر ردّ كتبه FredMcD

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Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing after enetering password.

Anyone else having problems signing in with password. Only started last few days. Is it a glitch as seems to be an intermittent problem. The pop up box keeps reappearing after enetering password.
Attached screenshots

All Replies (4)

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That is not asking for the website password. It is asking for your Primary(Master) password.

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Unsure if explained correctly. The primary password is not being accepted when entered in to the pop up sign in box so can’t access firefox passwords for other sites. The password works if submitting to my account via browser so seems to be a glitch with the pop up box? J :)

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Solved - sticky key on keyboard. Doh!

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.