ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Trojan found by Malwarebytes

  • 4 ردود
  • 1 has this problem
  • 16 views
  • آخر ردّ كتبه FredMcD

more options

I have been using Firefox forever but in the last few days I get a notification from Malwarebytes that they blocked a Trojan malware named "boxclone.com". It appears constantly when I use Firefox. I switched to Chrome and it stopped showing. I'd like to make Firefox my default browser again but I want to know what to do about this pop-up from MB. Thank you

I have been using Firefox forever but in the last few days I get a notification from Malwarebytes that they blocked a Trojan malware named "boxclone.com". It appears constantly when I use Firefox. I switched to Chrome and it stopped showing. I'd like to make Firefox my default browser again but I want to know what to do about this pop-up from MB. Thank you
Attached screenshots

الحل المُختار

I think one of your add-ons is trying to connect to that site.


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

Read this answer in context 👍 1

All Replies (4)

more options

It's been 4 days since I posted this. Isn't anybody interested in this problem? I have received no solution to this problem. Is it just me with this problem???

more options

الحل المُختار

I think one of your add-ons is trying to connect to that site.


Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control> (Mac=<Command>) <Shift> A)

In the Add-ons Manager, on the left, select Extensions. Disable a few add-ons, then Restart Firefox.

Some added toolbar and anti-virus add-ons are known to cause Firefox issues. Disable All Of them.

If the problem continues, disable some more (restarting FF). Continue until the problem is gone. After, you know what group is causing the issue. Re-enable the last group ONE AT A TIME (restarting FF) until the problem returns.

Once you think you found the problem, disable that and re-enable all the others, then restart again. Let us know who the suspect is, detective.

more options

I think it worked. The pop-up hasn't shown anymore. I hope it's because of what you suggested and I did. Thank you

more options

Glad to help. Safe surfing.

FredMcD said

Let us know who the suspect is, detective.