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Cookies/Cache not updating

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I use Firefox to access our company's online testing site. Sometimes a customer will call us to update their name on our system. I go to the customer's record on the website and make the change. Once I save the record, I could go back to that customer access their testing data and download a certificate which downloads as a pdf. With the previous version of Firefox, the certificate would download and the changes I made were shown on the new certificate download. In the new version (89.0) the new download does not show the changes I made. I assume this is because the cookies or cache are not updating properly. Can you give me some idea of what to try to fix this.

I performed the same routine in Chrome and it works perfectly and also in Edge.

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.