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screenshots feature not working

  • 5 ردود
  • 2 have this problem
  • 22 views
  • آخر ردّ كتبه cor-el

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Hello, my question is about "screenshots" the feature used to work nicely but suddenly it just won't, i don't have the righ click option nor the crt+shift+s option, any ideas ? thanks

All Replies (5)

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There are two ways to solve this problem:

1) You can right click on an empty part of the page -> You can see a menu -> Select "Take Screenshot".

2) Click the menu button -> Select Customize Toolbar (A special tab will open, where you can drag and drop items in or out of the overflow menu and the toolbar) -> Drag the "Screenshot" item to the toolbar -> Click Done.

There is a link here, you can take a look.

https://support.mozilla.org/en-US/kb/take-screenshots-firefox

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I've tried both the suggested options in today's update 89.0.2 and neither one works in either regular mode or private browsing, which has sometimes worked when regular mode didn't. I have turned off and restarted add-ons one at a time, but that didn't work. Is there another suggestion?

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You can check on the about:config page if this feature is still enabled and extensions.screenshots.disabled = false.

You can open the about:config page via the location/address bar. You can click the button to "Accept the Risk and Continue".

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Thank you so much, the setting was false so I made it true and turned it back to false, now screenshots works again. I'll make note of this for new updates.

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This might have been an issue with the startup cache.

If you notice such an issue again then you can try to clear the startup cache via the "Help -> More Troubleshooting Information" (about:support) page.

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