Recent answers to No Restart 88.0https://support.mozilla.org/ar/questions/13362482021-05-30T01:31:50-07:00Let’s do a full clean re-install;
Note: Firefox comes in three or more folders on all computers.2021-05-30T01:31:50-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1336248#answer-1415683<p>Let’s do a full clean re-install;
</p><p>Note: Firefox comes in three or more folders on all computers&#46; They are;
</p><p>Maintenance: (Programs Folder) &lt;Windows Only&gt;
Firefox itself: (Programs Folder)
And two folders in the profile of each user on the computer
for each Firefox profile for that user&#46;
</p><p>If you remove the Firefox folder, the user profiles would not be affected&#46;
</p>
<hr>
<p><a href="http://www&#46;mozilla&#46;org/en-US/firefox/all/" rel="nofollow">Download Firefox For All languages And Systems</a> {web link}
</p><p><a href="https://www&#46;mozilla&#46;org/en-US/firefox/organizations/" rel="nofollow">Firefox ESR; Extended Support Release</a> {web link}
</p><p>Beta, Developer, Nightly versions
https://www&#46;mozilla&#46;org/en-US/firefox/channel/desktop/
</p><p><a href="https://support&#46;mozilla&#46;org/en-US/kb/install-older-version-of-firefox?cache=no" rel="nofollow">Install Older Version Of Firefox</a> {web link}
</p><p><br>
Save the file&#46; Then <strong>Close Firefox&#46; </strong>
</p><p>Using your file browser, open the <strong>Programs Folder</strong> on your computer&#46;
</p><p><strong>Windows: </strong> C:\Program Files
C:\Program Files (x86) <strong>Note:</strong> Check Both Folders
</p><p><strong>Mac: </strong> Open the <strong> "Applications" </strong> folder&#46;
https://support&#46;mozilla&#46;org/en-US/kb/how-download-and-install-firefox-mac
</p><p><strong>Linux: </strong> Check your user manual&#46;
If you installed Firefox with the distro-based package
manager, you should use the same way to uninstall it&#46;
See Install Firefox on Linux;
https://support&#46;mozilla&#46;org/en-US/kb/install-firefox-linux
</p><p>If you downloaded and installed the binary package
from the Firefox download page, simply remove the
folder Firefox in your home directory&#46;
http://www&#46;mozilla&#46;org/firefox#desktop
++++++++++++++++++++++++++++
Look for, and remove any <strong>Mozilla</strong> or <strong>Firefox</strong> program folders&#46;
Do not remove the <strong>Mozilla Thunderbird</strong> folder if there is one&#46;
</p><p><strong>Do Not</strong> remove any profile folders&#46;
</p><p>After rebooting the computer, run a registry scanner
if you have one&#46; Then run the installer&#46;
+++++++++++++++++++++++++++
If there is a problem, start your <strong>Computer</strong> in safe mode and try again&#46;
</p><p><a href="http://encyclopedia2&#46;thefreedictionary&#46;com/Linux+Safe+Mode" rel="nofollow">How to Start all Computers in Safe Mode;</a> {web link}
Free Online Encyclopedia
</p>hello david, confusing instalations have always been a peve for me.
i can provide you with a meth2021-05-29T23:41:52-07:00databasebenhttps://support.mozilla.org/ar/questions/1336248#answer-1415661<p>hello david, confusing instalations have always been a peve for me.
</p><p>i can provide you with a methodology for clearing up the confusing installations.
</p><p>However, there is a new version of FF coming out next week. So lets see what it has to offer and how it installs on your system.
</p><p>In meantime, since you have posted this thread as a solution, i recommend that after the new install occurs on your system, let us take another look at this situation by you posting a new question/problem/thread. &nbsp;:-)
</p>This did not solve my problem..... I have two versions of 88.0.1. Not sure how that happened but I2021-05-29T21:23:48-07:00david.c.harlanhttps://support.mozilla.org/ar/questions/1336248#answer-1415654<p>This did not solve my problem..... I have two versions of 88.0.1. Not sure how that happened but I didn't notice it until I clicked on my taskbar icon for Firefox and it told me that FF was not my default browser. So I made sure that it was the default but every time I did this (rebooted many times) it would ask me about the default. Then I noticed a new FF icon on my desktop. So I clicked on that version and it comes up fine without asking me if FF is my default but it has no bookmarks.
</p><p>When I look to see what apps are installed there are two versions of FF with the same 88.0.1. So I have a 50/50 chance of deleting the correct one. If I could import my bookmarks to the second version of FF then I could delete either one and it wouldn't matter (I assume). How can I point to my existing version FF bookmarks in both versions?
</p>That was very good work. Well Done.
Please flag your last post as Solved Problem
as this can2021-05-16T02:52:51-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1336248#answer-1413139<p>That was very good work&#46; Well Done&#46;
Please flag your last post as <strong>Solved Problem</strong>
as this can help others with similar problems&#46;
</p>I rebooted and 88.0.1 loaded. Thanks again for your help.
2021-05-15T23:37:59-07:00ehj69https://support.mozilla.org/ar/questions/1336248#answer-1413100<p>I rebooted and 88.0.1 loaded. Thanks again for your help.
</p>You can reboot your computer if you want.
This would release any file locks.
2021-05-15T13:00:01-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1336248#answer-1413049<p>You can reboot your computer if you want.
This would release any file locks.
</p>before upgrading, i would suggest to back up your FF user data.
there are several ways to preserve y2021-05-15T08:52:41-07:00databasebenhttps://support.mozilla.org/ar/questions/1336248#answer-1413012<p>before upgrading, i would suggest to back up your FF user data.
</p><p>there are several ways to preserve your FF user data, such as bookmarks, pw's, etc...
</p><p>i think one of the safest ways is to use the MS Edge browser that comes with Win10.
</p><p>Open up the Edge browser and execute an import from FF. Then close it.
</p><p>And if by chance, the FF upgrade turns out to be a bust, you will have the ability to import a copy of that user data from Edge and into a new install of FF.
</p><p>Afterwards, we can proceed with the next step in helping you to upgrade. But if you are happy with your current version, i would refrain from upgrading at this time. However, this is just a personal opinion. &nbsp;:-)
</p>Thank you for your help. The instructions seem a little complicated. In all the years using Firefo2021-05-15T07:37:47-07:00ehj69https://support.mozilla.org/ar/questions/1336248#answer-1413000<p>Thank you for your help. The instructions seem a little complicated. In all the years using Firefox this has never happened. Do you think a computer reboot might help? Could you simplify exactly what I should do?
Thanks again, Eddie
</p>Let’s do a full clean re-install;
Note: Firefox comes in three or more folders on all computers.2021-05-15T06:32:29-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1336248#answer-1412985<p>Let’s do a full clean re-install;
</p><p>Note: Firefox comes in three or more folders on all computers&#46; They are;
</p><p>Maintenance: (Programs Folder) &lt;Windows Only&gt;
Firefox itself: (Programs Folder)
And two folders in the profile of each user on the computer
for each Firefox profile for that user&#46;
</p><p>If you remove the Firefox folder, the user profiles would not be affected&#46;
</p>
<hr>
<p><a href="http://www&#46;mozilla&#46;org/en-US/firefox/all/" rel="nofollow">Download Firefox For All languages And Systems</a> {web link}
</p><p><a href="https://www&#46;mozilla&#46;org/en-US/firefox/organizations/" rel="nofollow">Firefox ESR; Extended Support Release</a> {web link}
</p><p>Beta, Developer, Nightly versions
https://www&#46;mozilla&#46;org/en-US/firefox/channel/desktop/
</p><p><a href="https://support&#46;mozilla&#46;org/en-US/kb/install-older-version-of-firefox?cache=no" rel="nofollow">Install Older Version Of Firefox</a> {web link}
</p><p><br>
Save the file&#46; Then <strong>Close Firefox&#46; </strong>
</p><p>Using your file browser, open the <strong>Programs Folder</strong> on your computer&#46;
</p><p><strong>Windows: </strong> C:\Program Files
C:\Program Files (x86) <strong>Note:</strong> Check Both Folders
</p><p><strong>Mac: </strong> Open the <strong> "Applications" </strong> folder&#46;
https://support&#46;mozilla&#46;org/en-US/kb/how-download-and-install-firefox-mac
</p><p><strong>Linux: </strong> Check your user manual&#46;
If you installed Firefox with the distro-based package
manager, you should use the same way to uninstall it&#46;
See Install Firefox on Linux;
https://support&#46;mozilla&#46;org/en-US/kb/install-firefox-linux
</p><p>If you downloaded and installed the binary package
from the Firefox download page, simply remove the
folder Firefox in your home directory&#46;
http://www&#46;mozilla&#46;org/firefox#desktop
++++++++++++++++++++++++++++
Look for, and remove any <strong>Mozilla</strong> or <strong>Firefox</strong> program folders&#46;
Do not remove the <strong>Mozilla Thunderbird</strong> folder if there is one&#46;
</p><p><strong>Do Not</strong> remove any profile folders&#46;
</p><p>After rebooting the computer, run a registry scanner
if you have one&#46; Then run the installer&#46;
+++++++++++++++++++++++++++
If there is a problem, start your <strong>Computer</strong> in safe mode and try again&#46;
</p><p><a href="http://encyclopedia2&#46;thefreedictionary&#46;com/Linux+Safe+Mode" rel="nofollow">How to Start all Computers in Safe Mode;</a> {web link}
Free Online Encyclopedia
</p>