firefox cannot load some websites but other browsers can
there are some websites that FF sometimes cannot load them or if it load them it keeps showing that spinning indicator like it still incomplete. but with using a vpn(any) it loads them fast and perfect! meanwhile other browser chrome, edge,IE all can load these websites with no problem and without needing any vpn.
any idea what causes this strange problem? -checked network setting to use no proxy -disabled add-ons -refreshed FF -re installed FF -created a new profile
none of the above solved the problem.
here is an example of a site that has this problem: https://exnovin.io/
All Replies (3)
Hi,
My Firefox loads it completely fine. I noticed that edge loads it a bit faster than FF enable DNS over HTTPS and try again. hamburger menu -> options -> scroll all the way down -> network settings -> click settings -> scroll down and tick DNS over HTTPS and try to load that website
Mohamed Adnan said
Hi, My Firefox loads it completely fine. I noticed that edge loads it a bit faster than FF enable DNS over HTTPS and try again. hamburger menu -> options -> scroll all the way down -> network settings -> click settings -> scroll down and tick DNS over HTTPS and try to load that website
i checked the DNS over HTTPS , the page currently loads but as i refreshed it it keeps in the loading phase for infinite period. can you please refresh the page to test it? thanks for help
for now im not sure if problem solved or not as this problem happens time to time.
It is possible that (anti-virus) security software is causing the problem. Try to disable security software temporarily to see if that makes a difference.
You can do a malware scan just to be sure.
Boot the computer in Windows Safe Mode with network support to see if that has effect.
- https://www.bleepingcomputer.com/tutorials/how-to-start-windows-in-safe-mode/
- https://www.7tutorials.com/4-ways-boot-safe-mode-windows-10
You can create a new profile as a quick test to see if your current profile is causing the problem.
See "Creating a profile":
If the new profile works then you can transfer files from a previously used profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over problems.