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Firefox doesn't load several pages

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Hello,

since a few days Firefox does not load several pages. I can browse normaly but pages like "https://www.etsy.com/" stay white.

Also on my old phone (Android 7.0) i have to restart firefox since a week or so because the app wouldn't load any page anymore. The issue looks the same on my desktop version. I press enter, there is a small reaction for loading but then it stops and there is no site, just the background.

What can be the cause?

I use firefox many years now and there was never such problem.

الحل المُختار

I found the issue, the problem was a recently installed vpn-addon. but thanks for answer

This is the addon: https://addons.mozilla.org/de/firefox/addon/vpnservice/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

Maybe its possible to create an error message for such problem.

Read this answer in context 👍 1

All Replies (4)

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HI, lux


Tell me, Does Firefox show you an error message?

Helpful?

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No, nothing, just the white background. Other sites works normal, very strange

Helpful?

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الحل المُختار

I found the issue, the problem was a recently installed vpn-addon. but thanks for answer

This is the addon: https://addons.mozilla.org/de/firefox/addon/vpnservice/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search

Maybe its possible to create an error message for such problem.

Modified by lux144

Helpful?

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lux144 said

I found the issue, the problem was a recently installed vpn-addon. but thanks for answer This is the addon: https://addons.mozilla.org/de/firefox/addon/vpnservice/?utm_source=addons.mozilla.org&utm_medium=referral&utm_content=search Maybe its possible to create an error message for such problem.

Thanks :)

Helpful?

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