Avatar for Username

ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Mozilla Firefox account -- lost access to primary email and requires authentication to switch to my registered secondary address

  • 1 (رد واحد)
  • 3 have this problem
  • 9 views
  • آخر ردّ كتبه cor-el

Darrell Bunger
Darrell Bunger
more options

Hello,

I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer.

I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

Hello, I have lost access to the primary email on my account. I will never be able to get it back, it was a work email address from a previous employer. I had already registered a secondary email address but it won't let me switch it to primary without confirmation to the current primary address. Is there a way around this issue, or am I stuck with my account set permanently to a dead inbox?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Did you try to login directly ?

In case of issues try to login to the Firefox Account via this website.