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I can't get into my email with Firefox. It keeps saying "There was an issue looking up your account. Tap Next to try again." I get in just fine on other browsers.

  • 2 (ردّان اثنان)
  • 1 has this problem
  • 77 views
  • آخر ردّ كتبه FredMcD

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I can't get into my email with Firefox. It keeps saying "There was an issue looking up your account. Tap Next to try again." I get in just fine on other browsers.

I can't get into my email with Firefox. It keeps saying "There was an issue looking up your account. Tap Next to try again." I get in just fine on other browsers.

All Replies (2)

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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There is security software like Avast, Kaspersky, BitDefender and ESET that intercept secure connection certificates and send their own.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can

https://support.mozilla.org/en-US/kb/firefox-and-other-browsers-cant-load-websites

https://support.mozilla.org/en-US/kb/secure-connection-failed-error-message

https://support.mozilla.org/en-US/kb/connection-untrusted-error-message

Websites don't load - troubleshoot and fix error messages

http://kb.mozillazine.org/Error_loading_websites

What do the security warning codes mean