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Managing bookmarks is confusing, so is Firefox Help

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  • 1 has this problem
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  • آخر ردّ كتبه cor-el

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When I try to manage bookmarks, I get a confusing hierarchy of bookmark folders that shows the same folder in multiple places, and I can't open it to see the subfolders. It totally confuses me. Naturally, I tried Firefox Help.

When I go to Firefox Help, I don't know how to enter search strings to narrow searches. Anything I enter gets me hundreds of topics, including strings attempting to find out how to narrow searches. Encasing strings in quotes does nothing.

Right now, I need help managing bookmarks. For the future, I need to know how to use Firefox Help correctly. Thanks.

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You can use the Advanced Search page. You can find this via the Contributor Tools drop-down list under Tools.


For the bookmarks, see:

If you see the same folder in multiple places then you might have a problem with the places.sqlite database.

If you use Sync then best is to disconnect Sync temporarily during troubleshooting.

This can be caused by a problem with the places.sqlite and favicons.sqlite databases in the Firefox profile folder.

  • use "Verify Integrity" button on the "Help -> Troubleshooting Information" (about:support) page

If errors are reported with "Verify Integrity", close and restart Firefox or reboot and retry.

If "Verify Integrity" cannot repair places.sqlite, rename/remove all places.sqlite and favicons.sqlite files in the Firefox profile folder with Firefox closed. Firefox will rebuild places.sqlite and restore the bookmarks from a recent JSON backup in the bookmarkbackups folder.

  • keep a backup copy of places.sqlite in case a new places.sqlite database has to be created

See also:

You can use the button on the "Help -> Troubleshooting Information" (about:support) page to go to the current Firefox profile folder or use the about:profiles page.

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