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web "direction" box pops up unbidden

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I'm not sure what the box is actually called, but it's the one that has the directional arrows to go back, forward, refresh also to save page as, etc. Anyway, it pops up unbidden. I'd like to know how to fix it. I appreciate your help!

Nancy Freeman kybanker@twc.com

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عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.