Recent answers to Firefox 81.0.2 - No File Explorer windowhttps://support.mozilla.org/ar/questions/13084942020-10-24T00:14:56-07:00FredMcD said
As long as the problem is gone.
Please flag your last post as Solved Problem
as this ca2020-10-24T00:14:56-07:00vitaminf12-449https://support.mozilla.org/ar/questions/1308494#answer-1360846<em><p>FredMcD <a href="#answer-1358714" rel="nofollow">said</a></p></em>
<blockquote>As long as the problem is gone.
Please flag your last post as <strong>Solved Problem</strong>
as this can help others with similar problems&#46;
</blockquote>
<p>Solving the problem without identifying a cause means that the problem is liable to re-occur.
</p><p>Also: any fool off the street can "press the nuclear button", and re-install applications from scratch.
</p>As long as the problem is gone.
Please flag your last post as Solved Problem
as this can help others2020-10-16T07:52:15-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1308494#answer-1358714<p>As long as the problem is gone.
Please flag your last post as <strong>Solved Problem</strong>
as this can help others with similar problems&#46;
</p>it started working again today, and to my knowledge, the only thing that has changed was a new nvidi2020-10-16T05:12:32-07:00clyde.harveyhttps://support.mozilla.org/ar/questions/1308494#answer-1358675<p>it started working again today, and to my knowledge, the only thing that has changed was a new nvidia graphics driver...
</p><p>Not sure what to list as the cause, but i guess it's resolved?
</p>Let’s do a full clean re-install;
Note: Firefox comes in three or more folders on all computers.2020-10-14T08:35:08-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1308494#answer-1358210<p>Let’s do a full clean re-install;
</p><p>Note: Firefox comes in three or more folders on all computers&#46; They are;
</p><p>Maintenance: (Programs Folder) &lt;Windows Only&gt;
Firefox itself: (Programs Folder)
And two folders in the profile of each user on the computer
for each Firefox profile for that user&#46;
</p><p>If you remove the Firefox folder, the user profiles would not be affected&#46;
</p>
<hr>
<p><a href="http://www&#46;mozilla&#46;org/en-US/firefox/all/" rel="nofollow">Download Firefox For All languages And Systems</a> {web link}
</p><p>Save the file&#46; Then <strong>Close Firefox&#46; </strong>
</p><p>Using your file browser, open the <strong>Programs Folder</strong> on your computer&#46;
</p><p><strong>Windows: </strong> C:\Program Files
C:\Program Files (x86) <strong>Note:</strong> Check Both Folders
</p><p><strong>Mac: </strong> Open the <strong> "Applications" </strong> folder&#46;
https://support&#46;mozilla&#46;org/en-US/kb/how-download-and-install-firefox-mac
</p><p><strong>Linux: </strong> Check your user manual&#46;
If you installed Firefox with the distro-based package
manager, you should use the same way to uninstall it&#46;
See Install Firefox on Linux;
https://support&#46;mozilla&#46;org/en-US/kb/install-firefox-linux
</p><p>If you downloaded and installed the binary package
from the Firefox download page, simply remove the
folder Firefox in your home directory&#46;
http://www&#46;mozilla&#46;org/firefox#desktop
++++++++++++++++++++++++++++
Look for, and remove any <strong>Mozilla</strong> or <strong>Firefox</strong> program folders&#46;
Do not remove the <strong>Mozilla Thunderbird</strong> folder if there is one&#46;
</p><p><strong>Do Not</strong> remove any profile folders&#46;
</p><p>After rebooting the computer, run a registry scanner
if you have one&#46; Then run the installer&#46;
+++++++++++++++++++++++++++
If there is a problem, start your <strong>Computer</strong> in safe mode and try again&#46;
</p><p><a href="http://encyclopedia2&#46;thefreedictionary&#46;com/Linux+Safe+Mode" rel="nofollow">How to Start all Computers in Safe Mode;</a> {web link}
Free Online Encyclopedia
</p>cor-el
Thanks for the suggestions, I'm running the default theme, and neither safe mode, nor clearin2020-10-14T07:48:35-07:00clyde.harveyhttps://support.mozilla.org/ar/questions/1308494#answer-1358194<p>cor-el
</p><p>Thanks for the suggestions, I'm running the default theme, and neither safe mode, nor clearing cookies/cache make a difference..
</p>You can try these steps in case of issues with web pages:
You can reload web page(s) and bypass the 2020-10-14T07:32:33-07:00cor-elhttps://support.mozilla.org/ar/questions/1308494#answer-1358193<p>You can try these steps in case of issues with web pages:
</p><p>You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
</p>
<ul><li>hold down the Shift key and left-click the Reload button
</li><li>press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
</li><li>press "Command + Shift + R" (Mac)
</li></ul>
<p>Clear the Cache and remove the Cookies for websites that cause problems via the "3-bar" Firefox menu button (Options/Preferences).
</p><p>"Remove the Cookies" for websites that cause problems:
</p>
<ul><li>Options/Preferences -&gt; Privacy &amp; Security<br>Cookies and Site Data: "Manage Data"
</li></ul>
<p>"Clear the Cache":
</p>
<ul><li>Options/Preferences -&gt; Privacy &amp; Security<br>Cookies and Site Data -&gt; Clear Data -&gt; Cached Web Content: Clear
</li></ul>
<p>Start Firefox in <b>Safe Mode</b> to check if one of the extensions ("3-bar" menu button or Tools -&gt; Add-ons -&gt; Extensions) or if <b>hardware acceleration</b> or <b>userChrome.css</b> is causing the problem.
</p>
<ul><li>switch to the DEFAULT theme: "3-bar" menu button or Tools -&gt; Add-ons -&gt; Themes
</li><li>do NOT click the "Refresh Firefox" button on the Safe Mode start window
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems" rel="nofollow">https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems</a>
</li></ul>
<ul><li><a href="https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop" rel="nofollow">https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop</a>
</li><li><a href="https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track" rel="nofollow">https://support.mozilla.org/en-US/kb/trackers-and-scripts-firefox-blocks-enhanced-track</a>
</li></ul>unfortunately, yes it still happens in safe mode.
2020-10-14T04:07:59-07:00clyde.harveyhttps://support.mozilla.org/ar/questions/1308494#answer-1358132<p>unfortunately, yes it still happens in safe mode.
</p>Start Firefox in Safe Mode {web link}
A small dialog should appear. Click
Start In Safe Mode (no2020-10-14T04:04:20-07:00fredmcd-hotmailhttps://support.mozilla.org/ar/questions/1308494#answer-1358130<p><a href="https://support&#46;mozilla&#46;org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode" rel="nofollow">Start Firefox in Safe Mode</a> {web link}
</p><p>A small dialog should appear&#46; Click
<strong>Start In Safe Mode</strong> (not Refresh)&#46;
Is the problem still there?
</p>