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Cannot change the password for my Firefox Account

  • 1 (رد واحد)
  • 1 has this problem
  • 6 views
  • آخر ردّ كتبه cor-el

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When I press the CHANGE button after giving my old password and my new password twice NOTHING happens.... No errors, no activity, nothing

When I press the CHANGE button after giving my old password and my new password twice NOTHING happens.... No errors, no activity, nothing

الحل المُختار

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window
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الحل المُختار

Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or userChrome.css is causing the problem.

  • switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Safe Mode start window