Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Thunderbird Freezing in Win 10 (Not Responding)

  • 6 replies
  • 1 has this problem
  • 12 views
  • آخر ردّ كتبه LastLoneWolf

more options

Is anyone else experiencing TB freezing(Not Responding) in Windows 10? This happens randomly and it won't even let me close TB. I even try killing the process in Task Manager to no avail. I have to restart the computer to remedy the issue. Any ideas?

Thank you in advance for assistance.

Chosen solution

This issue is intermittent and I am now considering it resolved. Thanks to everyone who provided input to the issue. Have a great day and stay safe.

Read this answer in context 👍 0

All Replies (6)

more options

I was having a lot of trouble with TB freezing nearly every time I used it, although it was letting me kill it with the Task manager. What finally worked for me was to go into the account (right click on email account name) then advanced, then folder subscriptions, and uncheck the All Mail box. Apparently that is the archive box for Gmail accounts (which I have) and it had saved everything ever sent or received and was constantly downloading into that folder. once I did that it hasn't happened once. May not be your particular problem but couldn't hurt to try it.

Helpful?

more options

Thank you drmeow for you help but this does not remedy the issue I am having. Thank you again for your suggestion.

Helpful?

more options

What is your anti-virus software?

Helpful?

more options

christ1, I am using Bitdefender Total Security 2020.

Helpful?

more options

Try to start Windows in safe mode with networking enabled.

Still in Windows safe mode, start Thunderbird in safe mode. Does the problem go away?

Note, Windows safe mode isn't a solution, but a troubleshooting step.

Modified by christ1

Helpful?

more options

Chosen Solution

This issue is intermittent and I am now considering it resolved. Thanks to everyone who provided input to the issue. Have a great day and stay safe.

Helpful?

اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.