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Centriq Login Page Not Loading

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  • 1 has this problem
  • 10 views
  • آخر ردّ كتبه FredMcD

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I'm on an iMac running mac OS Catalina (version 10.15.5). Using Firefox (78.0.2) the Centriq login page (https://app.mycentriq.com/) has stopped loading recently. Firefox has been updated since I last logged in successfully. The login page does properly load using Safari web browser. So, I believe something has changed with the recent Firefox update that is preventing the Centriq login page to load. The one thing I have tried, but did not work, is to turn off Enhanced Tracking Protection for the login page. All help is appreciated. Thank you.

Chosen solution

I found the problem. The duckduckgo browser extension was blocking the content. I removed the extension and the login page now loads successfully. Thank you for the help.

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All Replies (4)

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Make sure you are not blocking content.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Is the problem still there?


https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop

Helpful?

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The Centriq login page does properly load the Firefox is in safe mode.

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Chosen Solution

I found the problem. The duckduckgo browser extension was blocking the content. I removed the extension and the login page now loads successfully. Thank you for the help.

Helpful?

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Glad to help. Safe Surfing.

Helpful?

اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.