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Firefox accessing AARP UHC Medicare site

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This is mostly a heads-up, in case others run into this problem.

For months I have been unable to log into my healthcare site (https://www.medicare.uhc.com/ via https://www.healthsafe-id.com/) on Firefox (latest PC version). I contacted UHC about the problem. All they did was recommend using a different browser. They passed the problem to level two, who I never heard from.

After many different attempts to localize the problem, I discovered the problem was with the Privacy Possum add-on. I am opening this so that others might find it if they run into the problem. I have removed that add-on, and have provided feedback to Firefox that it does not seem to be adequately supported at this time. I think they should remove it from availability, if they can.

Modified by gator.thornton

Chosen solution

Thanks, James. I am clear on what you say. You might note I was not asking for any solution. I am trying to make it easier for anyone having the problem to resolve it on their system. 95% of the solution to most problems is to find a solution that someone else has already discovered.

If you want to put this in a better status state, feel free. The solution to this problem was been identified and tracked to the Privacy Possum add-on. That was done before the "problem" was entered. I am trying to make the solution available to others.

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The Privacy Possum extension like the vast majority of Extensions listed at addons.mozilla.org are made my a third-party author(s) and or company as only a small number are actually Mozilla made extensions. Though a few authors may work for Mozilla in some capacity also.

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Chosen Solution

Thanks, James. I am clear on what you say. You might note I was not asking for any solution. I am trying to make it easier for anyone having the problem to resolve it on their system. 95% of the solution to most problems is to find a solution that someone else has already discovered.

If you want to put this in a better status state, feel free. The solution to this problem was been identified and tracked to the Privacy Possum add-on. That was done before the "problem" was entered. I am trying to make the solution available to others.

Modified by gator.thornton

Helpful?

اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.