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  • 2 (ردّان اثنان)
  • 1 has this problem
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  • آخر ردّ كتبه FredMcD

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Whenever I search for a new subject(not pre-searched) no results are shown and I get the message "Hmm. We’re having trouble finding that site". This happens only when I use Duckduckgo to search. I have updated firefox to the latest version, used safe mode, and cleared all my browsing history but none of them have seemed to work. I have been facing this problem since 2 days now and initially I used to get the error message "PR_END_OF_FILE_ERROR". Thank you.

Whenever I search for a new subject(not pre-searched) no results are shown and I get the message "Hmm. We’re having trouble finding that site". This happens only when I use Duckduckgo to search. I have updated firefox to the latest version, used safe mode, and cleared all my browsing history but none of them have seemed to work. I have been facing this problem since 2 days now and initially I used to get the error message "PR_END_OF_FILE_ERROR". Thank you.

All Replies (2)

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https://www.bing.com/search?q=pr_end_of_file_error

radi.stoyanov said Turns out the option DNS over HTTPS is what caused the problem.

jamesafuf123 said https://support.mozilla.org/en-US/questions/1264659#answer-1237475 my ISP was blocking sites like that

cor-el said This usually means that Firefox wasn't able to find a cipher suites to use to connect to this server and reached the end of the list. There can be two possibilities: one is that the server is outdated and doesn't support modern cipher suites, another might be that the server only supports a few cipher suites and Firefox doesn't support any of these.

You can check your browser and possibly compare this with the server setup.

  • https://www.ssllabs.com/ssltest/viewMyClient.html
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How are you starting the search using Duckduckgo?
Are you going to its main page? https://duckduckgo.com/

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}