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Headset troublshoot on firefox 77.0.1

  • 5 replies
  • 1 has this problem
  • 41 views
  • آخر ردّ كتبه FredMcD

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Hello,

I have a bose quiet comfort 35 headset for years now (which's is connected through bluetooth) and recently medias : videos aren't played without been cut, the bug stay for about 10 or 5 seconds and then the audio comes back ....

I checked if it was only on firefox and it's, I'm on a mac on Catalina.

Thanks for your help

Chosen solution

Thanks, I desactivate the extension "Cookies auto delete" and then it works !

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All Replies (5)

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Are you talking about the video or the audio? Check that all software and drivers are up to date.

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I talk about the audio ! All drivers are up to date, I already checked, I suspect that is the extensions or the latest updates of Firefox ..

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Is this with all websites/pages, some, a few?


Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

If there is still a problem, Start Firefox in Safe Mode {web link}
by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh).
Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}

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Chosen Solution

Thanks, I desactivate the extension "Cookies auto delete" and then it works !

Helpful?

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That was very good work. Well Done.
Please flag your last post as Solved Problem as this can help others with similar problems.

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