The page isn’t redirecting properly No help options fix this.
I tried all the options available to fix the redirecting problem.
Cleared history and cache/cookies uninstall and reinstall firefox No change
The page works in IE
All the help pages and videos is pre-2020. Can this be a Firefox update problem?
All Replies (2)
info2369 said
I tried all the options available to fix the redirecting problem.
Could you explain what exactly the problem is ?
The page works in IE
Could you give us a link to the page in question ?
Do you have extensions that deal with cookies?
Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration is causing the problem.
- switch to the DEFAULT theme: "3-bar" menu button or Tools -> Add-ons -> Themes
- do NOT click the "Refresh Firefox" button on the Safe Mode start window
- https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode
- https://support.mozilla.org/en-US/kb/troubleshoot-extensions-themes-to-fix-problems
You can remove all data stored in Firefox for a specific domain via "Forget About This Site" in the right-click context menu of an history entry ("History -> Show All History" or "View -> Sidebar -> History").
Using "Forget About This Site" will remove all data stored in Firefox for this domain like history and cookies and passwords and exceptions and cache, so be cautious. If you have a password or other data for that domain that you do not want to lose then make sure to backup this data or make a note.
You can't recover from this 'forget' unless you have a backup of involved files.
If you revisit a 'forgotten' website then data for that website will be saved once again.