ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

When I try to login to my Bank of America account the password box is permanently grayed out so I am unable to login. Thank god for Safari.

  • 5 ردود
  • 1 has this problem
  • 16 views
  • آخر ردّ كتبه FredMcD

more options

May 4, 2020. I am using the current Firefox on a new MacBookPro laptop with the current MacOS. I tried to login to my Bank of America account and the password box is permanently grayed out. So I cannot access my BoA account. Safari works fine.

All Replies (5)

more options

Are you using any password add-ons/programs?

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

more options
more options

https://support.mozilla.org/kb/Clear+Recent+History#w_how-do-i-remove-a-single-website-from-my-history

Remove History For One Site

Open the History Manager <Control><Shift> H. In the search bar, enter the name of the site. Right-click on one of the listings and select Forget About This Site. This should remove all information, including any settings.

more options

Hi: I do not keep history so there is nothing to delete. Sorry. Thanks for the suggestion anyway.

more options

If you have a bookmark of that website, you can use that.