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Mobile bookmarks not showing as stared on desktop

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Hi, I am having an issue with bookmarks and sync.

Steps followed: My mom has Firefox for Android (68.0), and a Windows 10 computer with Firefox (75.0). She had not used the computer in about a month. When opening the computer, I noticed that her desktop bookmarks did not sync with her mobile bookmarks (some folders she had renamed/deleted on her phone still appeared on her desktop). I tried to manually sync on the computer. Nothing. When I checked her mobile I noticed that sync was off on her mobile, so I turned it on. I tried to sync again on her computer, logged off her account on computer, logged in again, tried to sync, then restarted the computer, reopened Firefox, tried to sync but nothing. I connected to her Firefox account on my tablet, and her mobile bookmarks synced perfectly on my tablet. So I uninstalled Firefox on her computer completely (deleting the APPDATA Firefox file) and reinstalled it.

The problem now:

  1. when opening the bookmark menu on the computer, the "mobile bookmarks" folder does not show. I went into "about:config", searched for "mobi", but the option "browser.bookmarks.showMobileBookmarks" does not appear at all.
  2. when searching for a mobile bookmark in the address bar, Firefox finds the bookmark (I see the URL) but it does not show as stared and when I click on it, the blue star does not appear. But there is some kind of sync working apparently, since Firefox recognizes the URLs of sites that are bookmarked on mobile!

I am not sure what the issue is and would appreciate some help. Thanks very much for your time.

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.