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Randomly can't create, move, or delete bookmarks on desktop without restarting FF

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  • آخر ردّ كتبه FredMcD

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Randomly, though seemingly after closing too many tabs in a short amount of time (but I can't say with certainty that it's related, just that it seems to be the only connection I can see), I suddenly lose the ability to create, delete, or move bookmarks. I can edit pre-existing bookmarks at first, and I can make new bookmarks by pressing the "Bookmark this page" star, but cannot change where that bookmark is placed, and after doing that just once that I can no longer edit any bookmarks. Sync still works and bookmarks can be changed in Firefox mobile and synced with the bugged desktop session. "Verify integrity" shows no problems while this is active, and the browser console does not show any errors while trying to edit bookmarks. No other aspects of the browser seem to be affected. Restarting Firefox fixes the issue.

This has only been occurring over the last month and has never occurred that I can remember before this February. Deleting my profile, redoing my bookmarks, and even totally deleting all AppData Folders and my account and starting totally from scratch has not fixed the issue. There are no unusual characters in my user folder's name. Other people who have experienced this bug have had errors show up in verify integrity, so if anyone knows anything else that might cause this I'd appreciate the help.

Modified by user2397295

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If you have sync, and there is a problem anywhere, Shut Down Sync Immediately On All Devices to prevent the problem from spreading. Once the problem is fixed, perform the same repair on all computers/profiles before using sync again.


[v57+] Places Maintenance is built into Firefox.

Type about:support<enter> in the address bar.

You will find Places Database near the bottom. Press the Verify Integrity button.

When done, copy and post the results here.

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I alreasy said in my OP that verify integrity shows everything is fine. Sync is off and it still happens the same.

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> Task: checkIntegrity + The places.sqlite database is sane + The favicons.sqlite database is sane > Task: invalidateCaches + The caches have been invalidated > Task: checkCoherence + The database is coherent > Task: expire + Database cleaned up > Task: originFrecencyStats + Recalculated origin frecency stats > Task: vacuum + Initial database size is 10240KiB + The database has been vacuumed + Final database size is 10240KiB > Task: stats + Places.sqlite size is 10240KiB + Favicons.sqlite size is 5536KiB + pragma_user_version is 53 + pragma_page_size is 32768 + pragma_cache_size is -2048 + pragma_journal_mode is wal + pragma_synchronous is 1 + History can store a maximum of 118083 unique pages + Table moz_origins has 720 records + Table moz_places has 9146 records + Table moz_historyvisits has 11137 records + Table moz_inputhistory has 24 records + Table moz_bookmarks has 582 records + Table moz_bookmarks_deleted has 0 records + Table moz_keywords has 0 records + Table sqlite_sequence has 1 records + Table moz_anno_attributes has 3 records + Table moz_annos has 175 records + Table moz_items_annos has 0 records + Table moz_meta has 5 records + Index sqlite_autoindex_moz_origins_1 + Index sqlite_autoindex_moz_inputhistory_1 + Index sqlite_autoindex_moz_bookmarks_deleted_1 + Index sqlite_autoindex_moz_keywords_1 + Index sqlite_autoindex_moz_anno_attributes_1 + Index moz_places_url_hashindex + Index moz_places_hostindex + Index moz_places_visitcount + Index moz_places_frecencyindex + Index moz_places_lastvisitdateindex + Index moz_places_guid_uniqueindex + Index moz_places_originidindex + Index moz_historyvisits_placedateindex + Index moz_historyvisits_fromindex + Index moz_historyvisits_dateindex + Index moz_bookmarks_itemindex + Index moz_bookmarks_parentindex + Index moz_bookmarks_itemlastmodifiedindex + Index moz_bookmarks_dateaddedindex + Index moz_bookmarks_guid_uniqueindex + Index moz_keywords_placepostdata_uniqueindex + Index moz_annos_placeattributeindex + Index moz_items_annos_itemattributeindex > Task: _refreshUI

Like I said, nothing wrong I can see. I DID however notice that the console now says "Error: Can't find profile directory." but that only shows up about a third to a quarter of the time this happens so I don't know what's going on with that or what's going on all the times it doesn't appear.

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Looks good.

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

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FredMcD said

Start Firefox in Safe Mode {web link} A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

What will I do exactly? And how long do I need to do that for before I can determine if the problem is solved? Like I said it seems to be random so I don't know if it would take a few hours or a week for it to pop up again, and I don't know what safe mode would do that would help solve what the problem is.

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In Safe Mode, do some surfing, but only at secured web sites.

https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode

Safe Mode is a troubleshooting mode that temporarily turns off hardware acceleration, resets some settings, and disables add-ons (extensions and themes). If the problem goes away, that tells us one thing. If it does not, that tells us something else.

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If I can only visit certain sites and I can't use extensions (like ublock) then I probably wouldn't be using it long enough to see any results (and like I said it happens randomly - it just took 2 days for it to happen again, while before it took only half an hour sometimes), but ok I'll give it a shot if there's no other solution...

I guess while waiting to figure out, what would be the most likely cause if it's not caused by an extension or something? If it is I have a suspicion which it could be (a session saving one though I can't be sure), but if not I guess I should try that first if this doesn't go anywhere.

Modified by user2397295

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Well safe mode made my browser freeze up a lot for other reasons so I stopped but still haven't had the problem yet, still are there any settings I should check just in case it returns?

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Not unless the original problem returns.

Jackie said

Well safe mode made my browser freeze up a lot for other reasons

Do you know why?

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FredMcD said

Not unless the original problem returns. Do you know why?

Well it did just return. Still the same with integrity showing fine.

I'm assuming because ublock origin usually blocks tons of stuff that wasn't being blocked now, causing a lot of problems, plus maybe if any GPU stuff was disabled making it run slower. I couldn't take browsing that way for long enough to see if the problem came back, sorry.

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There are several possibilities.

  • An add-on is causing the problem.
  • The bookmarks file is corrupt
  • something is blocking access to the file.


https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.

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I doubt it's the latter two considering the randomness of it and how resetting my browser didn't fix it, but I have no idea which addon. I have one called tab session manager that I feel might be the cause if it's an extension, but that's just a guess. I'll turn it off and see if it happens again, but still.

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It was an extension called Tab Session Manager by sienori causing the problem

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That was very good work. Well Done. Please flag your last post as Solved Problem as this can help others with similar problems.

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