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منتدى الدعم

Firefox quits suddenly with no apparent reason or error message.

Posted

Anyone have an idea what's happening? I'm using Firefox 74.0 on a MacMini running OS 10.3.6. Firefox quits mostly when on another program like iMessage but it happens sometimes while using Firefox. Any suggestions you have would be appreciated.

Anyone have an idea what's happening? I'm using Firefox 74.0 on a MacMini running OS 10.3.6. Firefox quits mostly when on another program like iMessage but it happens sometimes while using Firefox. Any suggestions you have would be appreciated.
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

OpenH264 Video Codec Widevine Content Decryption Module

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.13; rv:74.0) Gecko/20100101 Firefox/74.0

More Information

FredMcD
  • Top 10 Contributor
4392 solutions 61623 answers

How long was the browser running when this happens? What were you doing at the time? surfing, watching a clip . . . .

Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

How long was the browser running when this happens? What were you doing at the time? surfing, watching a clip . . . . [https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-using-safe-mode Start Firefox in Safe Mode] {web link} A small dialog should appear. Click '''Start In Safe Mode''' (not Refresh). Is the problem still there?
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صاحب السؤال

Thanks for answering my post. Most of the time Firefox quits when I'm doing multiple things, like doing my taxes in TurboTax, answering iMessages and looking up things online via Firefox. Occasionally, I've left the computer temporarily, without closing anything, and have come back to find that Firefox quit. This last time, which is what prompted me to ask for help, I opened Firefox and it quit immediately.

I believe I tried starting in Safe Mode already but I'll do it again to make sure I did it correctly. Will let you know what happens.

Thanks again.

Thanks for answering my post. Most of the time Firefox quits when I'm doing multiple things, like doing my taxes in TurboTax, answering iMessages and looking up things online via Firefox. Occasionally, I've left the computer temporarily, without closing anything, and have come back to find that Firefox quit. This last time, which is what prompted me to ask for help, I opened Firefox and it quit immediately. I believe I tried starting in Safe Mode already but I'll do it again to make sure I did it correctly. Will let you know what happens. Thanks again.
هل وجدت هذا مفيدًا؟
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