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I can't press the Sign in to Sync button in the desktop browser.

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The buttons that enable me to sign in are simply unresponsive. It is clickable, but nothing happens.

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Start Firefox in Safe Mode {web link}

A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?

Helpful?

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It is still unresponsive.

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We need to look at the sync logs.

Note: Do the following for each problem system/profile. And label each as to what system/profile.

Type about:sync-log<enter> in the address bar.

Open the last file created and Copy its contents Now Paste it into this forum.

If the file is too large;


Open a text/word program and load the file. Left-click once. Now <Control> A to highlight everything, then <Control> C to copy it.

Next, have your web browser go to; https://pastebin.com/

Paste <Control> P the content of the file in the window. Note: On the bottom, fill out the boxes as best you can.

Now press Create A New Paste. The page will reload. Copy the new web address, and post it here.

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Hi hiimhakk

Perhaps following the instructions (summary: 1. Click the Firefox Account icon in the Firefox toolbar. 2. Click Sign in to Firefox) in this article will help:

https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer

If not then Fred's advice of getting the sync logs will be helpful

..Roland

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اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.