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منتدى الدعم

Firefox crashes systematically when I visit specific web sites

Posted

Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com

Firefox systematically crashes when I open specific web pages like for instance (but not only): www.farmae.it www.banggood.com
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Additional System Details

Installed Plug-ins

  • Shockwave Flash 32.0 r0

Application

  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:73.0) Gecko/20100101 Firefox/73.0

More Information

Seburo
  • Top 10 Contributor
  • Moderator
945 solutions 7097 answers

ردّ مُفيد

Hi clericis

I could not make the first site you mention crash, but I could the second and I could see what is happening. Out developers are aware of this issue and are working on a solution that will hopefully be made available in a future update.

Hi clericis I could not make the first site you mention crash, but I could the second and I could see what is happening. Out developers are aware of this issue and are working on a solution that will hopefully be made available in a future update.
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FredMcD
  • Top 10 Contributor
4396 solutions 61646 answers

ردّ مُفيد

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP- in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most recent 7 - 10 Submitted crash reports, and copy them. Now go to the reply box and paste them in.

aboutcrashesFx57

For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support

In the address bar, type '''about:crashes'''<enter>. '''Note: ''' If any reports do not have '''BP-''' in front of the numbers/letters, click it to submit them. '''The crash report is several pages of data. We ''' '''need the report numbers to see the whole report. ''' Using your mouse, '''mark''' the '''most recent 7 - 10''' '''Submitted''' crash reports, and copy them. Now go to the reply box and paste them in. ;[[Image:aboutcrashesFx57|width=500]] For more help on crash reports, see; https://support.mozilla.org/en-US/kb/firefox-crashes-asking-support
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صاحب السؤال

bp-27b3b3c5-333a-4ea0-bf57-800640200219 19/02/2020, 23:25 Visualizza bp-1072d998-5e53-4b54-9b1b-01d030200216 16/02/2020, 19:26 Visualizza bp-81389287-4e30-46b1-8734-1664d0200216 16/02/2020, 18:11 Visualizza bp-c352b471-5197-4e1a-b717-1d2cd0200303 03/03/2020, 17:21 Visualizza bp-e5426e42-57cb-44dd-8934-1e85f0200303 03/03/2020, 17:21 Visualizza bp-92036ae2-91fe-4802-8b63-6c9ad0200303 03/03/2020, 17:22 Visualizza bp-182ec075-7141-469d-800a-38a5b0200303 03/03/2020, 17:22

bp-27b3b3c5-333a-4ea0-bf57-800640200219 19/02/2020, 23:25 Visualizza bp-1072d998-5e53-4b54-9b1b-01d030200216 16/02/2020, 19:26 Visualizza bp-81389287-4e30-46b1-8734-1664d0200216 16/02/2020, 18:11 Visualizza bp-c352b471-5197-4e1a-b717-1d2cd0200303 03/03/2020, 17:21 Visualizza bp-e5426e42-57cb-44dd-8934-1e85f0200303 03/03/2020, 17:21 Visualizza bp-92036ae2-91fe-4802-8b63-6c9ad0200303 03/03/2020, 17:22 Visualizza bp-182ec075-7141-469d-800a-38a5b0200303 03/03/2020, 17:22
هل وجدت هذا مفيدًا؟
Quote
FredMcD
  • Top 10 Contributor
4396 solutions 61646 answers

bp-27b3b3c5-333a-4ea0-bf57-800640200219 bp-1072d998-5e53-4b54-9b1b-01d030200216 bp-81389287-4e30-46b1-8734-1664d0200216

Signature: QueryDnsForFamily

Crash Reason EXCEPTION_STACK_BUFFER_OVERRUN

FwcWsp64.dll = Microsoft Internet Security

bp-27b3b3c5-333a-4ea0-bf57-800640200219 bp-1072d998-5e53-4b54-9b1b-01d030200216 bp-81389287-4e30-46b1-8734-1664d0200216 Signature: QueryDnsForFamily Crash Reason EXCEPTION_STACK_BUFFER_OVERRUN FwcWsp64.dll = Microsoft Internet Security
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Quote
FredMcD
  • Top 10 Contributor
4396 solutions 61646 answers

Some Windows updates have been causing problems of late.

Run the Windows Updater program.

After: Perform a System File Check to fix corrupted system files

Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833 Win XP: https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d

Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93

Some Windows updates have been causing problems of late. Run the Windows Updater program. After: Perform a System File Check to fix corrupted system files '''Win 7, 8, 10, Vista:''' https://support.microsoft.com/en-us/kb/929833 '''Win XP:''' https://answers.microsoft.com/en-us/windows/forum/all/windows-xp-scan-and-fix-disk-errors/6fe2827a-4be6-4bc1-8083-5139b5aa3a3d Wiki - Windows 10 System File Check http://answers.microsoft.com/en-us/windows/wiki/windows_10-update/system-file-check-sfc-scan-and-repair-system-files/bc609315-da1f-4775-812c-695b60477a93
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اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.