Saved passwords have disappeared sometime in 2020 - any ideas?
I've just noticed that my saved passwords in Firefox have disappeared sometime during 2020 I'm asuming it's something to do with Firefox Lockwise that I haven't noticed before
Any help would be really appreciated
All Replies (3)
What about the rest of your profile? Settings, bookmarks, history, passwords . . . .
Start Firefox in Safe Mode {web link}
A small dialog should appear. Click Start In Safe Mode (not Refresh). Is the problem still there?
In the event that the passwords information is lost, you should record all information in a separate text file somewhere else on your hard drive, or written down. You can easily copy and paste if you need to do so. If you are concerned about someone else looking at that file, you can compress it using a password.
If you lost personal data then it is possible that a new default-release profile folder has been created. See "Determine if Firefox has created a new profile":
You can open the about:profiles page via the location bar to check whether multiple profiles are present and what profile Firefox currently is using.
- Do NOT click any Remove button on this page.
- https://support.mozilla.org/en-US/kb/profile-manager-create-and-remove-firefox-profiles
It's only the Passwords that have disappeared. All bookmarks and history still remain as before.
What should I do?