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Following instructions to change a password, I got to the Saved Logins screen and there was nothing there.

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I had to change my password for my att.net email account and when I went to make the change in TB, there was nothing there to change and I could not see how to create one. Thanks for your help

I had to change my password for my att.net email account and when I went to make the change in TB, there was nothing there to change and I could not see how to create one. Thanks for your help
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christ1
  • Top 25 Contributor
2197 solutions 16061 answers

Thunderbird will prompt you for the password when it's needed. You may tell Thunderbird to remember the password by checking the corresponding box in the password prompt pop-up.

Thunderbird will prompt you for the password when it's needed. You may tell Thunderbird to remember the password by checking the corresponding box in the password prompt pop-up.
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Question owner

When I select Get Messages in TB, this is the message I get:

"Sending of password for user reynolds.duncan@att.net did not succeed. Mail server inbound.att.net responded: server error"

Since I had just changed the password for att.net, I thought I would need to change the password in TB also.

What would you suggest?


Thanks

When I select Get Messages in TB, this is the message I get: "Sending of password for user reynolds.duncan@att.net did not succeed. Mail server inbound.att.net responded: server error" Since I had just changed the password for att.net, I thought I would need to change the password in TB also. What would you suggest? Thanks
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sfhowes
  • Top 10 Contributor
1837 solutions 9062 answers

Did you enter your new, regular account password in TB or a 'secure mail key'? Using a key might avoid the error.

Did you enter your new, regular account password in TB or a '[https://www.att.com/support/article/email-support/KM1240308 secure mail key]'? Using a key might avoid the error.
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