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Sorry. We’ve locked your account. The confirmation email we sent to ben@******.ca was returned and we’ve locked your account to protect your Firefox data

Ben
Posted

My company email wass temporarily disabled when I tried to get into my account. The email must have bounced or something and I got this message. If support sees this please unlock my account. Further correspondence will probably be necessary in private so I don't reveal my email.

My company email wass temporarily disabled when I tried to get into my account. The email must have bounced or something and I got this message. If support sees this please unlock my account. Further correspondence will probably be necessary in private so I don't reveal my email.
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  • User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:72.0) Gecko/20100101 Firefox/72.0

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RobertJ
  • Top 10 Contributor
115 solutions 1248 answers

Hi Ben, It's my understanding that when this happens, your account is locked for only 24 hours.

Hi Ben, It's my understanding that when this happens, your account is locked for only 24 hours.
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RobertJ
  • Top 10 Contributor
115 solutions 1248 answers
Here it is: Firefox Sync Verification Email FAQs https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq
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