ابحث في الدعم

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Send Firefox directly to your smartphone and sign in to complete set-up. This is not possible. I. do. not. have a. smart. phone!

  • 8 ردود
  • 6 have this problem
  • 57 views
  • آخر ردّ كتبه FredMcD

more options

Success Page had graphics and this information.

Send Firefox directly to your smartphone and sign in to complete set-up Download Firefox for iOS! Download Firefox for Android. SMS service only available in certain countries. SMS & data rates may apply. The intended recipient of the email or SMS must have consented. Learn more Why sign in on another device?

I arrived at a page with this requirement. As I said above, I do not have a smart phone. What do I do now?

All Replies (8)

more options

That is just an ad. Just close it out.

more options

I have same problem, unable to complete set up as I do not have a smart phone.

more options

Adding more devices to a Sync account is optional and setting up Sync has finished once you see this page for the first time, so simply close this tab.

more options

Thank you for the reassurance. It would be helpful if the screen didn't return. I have closed it more than once. But I won't 'worry' about it.

more options

To Firefox volunteer/s who read/s this page:

I have used FF for years and am grateful for all the work volunteers have put into it. But you assume so much knowledge and take for granted that all users have smart phones. I started to change my password, as recommended, but I cannot verify anything by smart phone and now I'm afraid of closing out of FF for fear of not getting back in without a whole lot of hassle.

Would it be so hard to include "Smart phone needed" at the top of the instructions? I see on this page I am not the only person without one.

So now I'll have to sign out and see if I can get back in using my old password.

more options

If you want to leave feedback for Firefox developers, you can go to the Firefox Help menu and select Submit Feedback... or use this link. Your feedback gets collected by a team of people who read it and gather data about the most common issues.

more options

Thanks to FredMcD for suggestion and link, done it!

more options

Glad to help. Safe Surfing.