Cannot download file types not in the Files & Applications List - just links to a page of scrambled code.
I have created links to download CAD drawing files from compiled html content on my eLearning sites. When clicking on the link to the online file, FireFox presents a page of scrambled code with no further options. I have uploaded a screenshot. I have diligently read all the articles on how to prevent this but I cannot solve this problem. A lot of my users are obviously using FireFox and this problem has recently escalated.
All Replies (5)
Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}
Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).
Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.
Flash Player Version 32.0.0.303
https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>
https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration
Have you tried; Right-click the link and select Save As
The files could be UTF-8 or UTF-16 encoded files.
You can check the current Text Encoding when you open the file in Firefox tab to see what encoding Firefox is using.
- View -> Text Encoding
"3-bar" Firefox menu button -> More -> Text Encoding
Thanks but we've had no alternative but to recommend that our clients use any browser other than FireFox.
Can you post a link to a publicly accessible page (i.e. no authentication or signing on required) or create a test page ?