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I am not receiving the account confirmation emails to set up sync on a new macbook

Posted

I have checked Junk, Spam, Clutter, my organisation's quarantine list and accounts@firefox.com is in my contacts. I have received these emails numerous times before but I have been trying for 2 weeks and nothing. Setting up a secondary email on a different and totally unrelated email address also hasn't worked

I have checked Junk, Spam, Clutter, my organisation's quarantine list and accounts@firefox.com is in my contacts. I have received these emails numerous times before but I have been trying for 2 weeks and nothing. Setting up a secondary email on a different and totally unrelated email address also hasn't worked
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Additional System Details

Application

  • User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.14; rv:71.0) Gecko/20100101 Firefox/71.0

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صاحب السؤال

I have also clicked the re-send button but still nothing, have tried

I have also clicked the re-send button but still nothing, have tried
هل وجدت هذا مفيدًا؟
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FredMcD
  • Top 10 Contributor
4341 solutions 61065 answers

Such e-mail is always sent to the address on file with the website.

Check your user profile at the site.

Go to the top of any support.mozilla.org web page and press your user icon to see your Mozilla profile. Including your questions and answers.

Such e-mail is always sent to the address on file with the website. Check your user profile at the site. Go to the top of any '''support.mozilla.org''' web page and press your user icon to see your Mozilla profile. Including your questions and answers.
هل وجدت هذا مفيدًا؟
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صاحب السؤال

Thanks Fred for the suggestion but I am using the email address as my account profile.

Thanks Fred for the suggestion but I am using the email address as my account profile.
هل وجدت هذا مفيدًا؟
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cor-el
  • Top 10 Contributor
  • Moderator
17774 solutions 160763 answers
Can you login directly ? In case of issues try to login to the Firefox Account via this website. *https://accounts.firefox.com/signin *https://accounts.firefox.com/settings *https://support.mozilla.org/en-US/kb/forum-response-firefox-sync-verification-email-faq
هل وجدت هذا مفيدًا؟
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اطرح سؤالا

عليك الولوج إلى حسابك للردّ على المشاركات. من فضلك اطرح سؤالًا جديدًا لو لم يكن لديك حساب بعد.